About the Role

The Centre of Professional Learning & Education (Cple) is the Registered Training Organisation (RTO) of Communities at Work, delivering nationally recognised vocational education and training that supports workforce development across the ACT region. The RTO Compliance Officer coordinates and supports quality assurance, compliance and continuous improvement activities to ensure the RTO meets its regulatory and contractual obligations.

The RTO Compliance Officer coordinates and maintains the quality assurance, compliance and financial administration functions of the RTO. Working closely with the RTO Manager and Trainer Assessors, the role coordinates validation scheduling, internal audits, compliance monitoring, quality reviews and continuous improvement activities, maintains regulatory documentation and completes end-of-month financial processes. The position takes a proactive approach to identifying and escalating compliance risks, supports compliance capability across the RTO, and contributes to a culture of quality, accountability and continuous improvement.

Duties

- Coordinate and maintain the RTO’s compliance, quality assurance and continuous improvement framework, including audits, validation, monitoring, reporting and regulatory readiness.

- Monitor compliance risks, maintain records and registers, and provide advice and recommendations to support compliance with regulatory and funding requirements.

- Coordinate preparation for regulatory audits, funding contract reviews and other external monitoring activities.

- Supervise the Enrolments and Student Support Officer, providing workflow coordination, guidance and oversight of enrolment, administration, student support and records management functions.





- Complete RTO financial processes and reconciliations within required timeframes.

- Work collaboratively across the RTO to strengthen compliance capability, accountability and a culture of continuous improvement.

- Coordinate other RTO training and development initiatives, such as workshops, as required.

- Provide compliance and regulatory advice to support the assessment of new training products, funding opportunities and business initiatives.

- Interpret and apply the Standards for Registered Training Organisations (RTOs), funding contract requirements and relevant legislation to provide specialist advice to the RTO Manager and training team.

- Prepare compliance reports, action plans and recommendations arising from internal audits, validation outcomes and regulatory reviews.

- Maintain the continuous improvement register and monitor implementation of corrective and preventive actions.

- Monitor compliance obligations and communicate regulatory changes and emerging compliance risks to relevant stakeholders.

What We Need From You

- Qualification in compliance, auditing, business administration, quality assurance, vocational education and training or a related discipline; or demonstrated equivalent experience

- Demonstrated knowledge of the Standards for Registered Training Organisations,



ASQA regulatory requirements and government funding training compliance obligations

- Experience working within government-funded VET programs and contract compliance frameworks

- Experience coordinating validation, internal audits, compliance monitoring and continuous improvement activities

- Current driver’s licence

- Current Working with Vulnerable People card

Desirable

- Experience supporting regulatory, funding or quality audits within an RTO workplace

- Knowledge of Early Childhood Education and Care training environments

Benefits for You

- Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation.

- Join an inclusive and friendly workplace, where people are at the heart of everything.

- Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).

- Receive guidance and support for mental health through our Employee Assistance Program.

- Accrue paid leave - 14.5 days sick leave and 20.5 days annual leave per year (pro-rata for part time).

How to Apply

Click APPLY and ensure to include a current resume and a maximum two-page pitch addressing the selection criteria. Please contact the HR Services and Recruitment team on 6293 6200 for a confidential discussion.

Applications close 28 October 2026.

We reserve the right to close the job early once the position has been filled.

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.

📌 RTO Compliance Officer (Canberra)
🏢 Communities At Work
📍 Canberra