This is a varied all-rounder role covering caravan production coordination, dealer and customer relationships, business development, marketing and warranty management. You will work closely with our manufacturing team, suppliers, dealers, contractors and customers to ensure smooth day-to-day operations and support the continued growth of the business.
Key responsibilities
- Coordinate caravan builds from confirmed order through to completion and customer handover.
- Prepare and review caravan specifications and layouts and communicate requirements to the manufacturing team.
- Monitor production progress, timelines and delivery dates.
- Coordinate furniture and supplier orders and ensure specifications and measurements are correct.
- Conduct final quality control checks before caravan handover.
- Keep customers and dealers updated throughout the build process.
- Maintain strong relationships with existing dealerships.
- Identify and approach potential recent dealers and follow up sales opportunities.
- Assist with generating new business and increasing caravan sales.
- Coordinate warranty jobs between customers, contractors and the in-house team.
About you
- Strong communication and relationship-building skills.
- Excellent organisation and attention to detail.
- A proactive, problem-solving attitude.
- Confidence dealing with customers, dealers, suppliers and contractors.
- An interest in sales, business development and marketing.
- Ability to work effectively in a fast-paced manufacturing environment.
- Previous caravan, RV, automotive, manufacturing, sales or business development experience would be highly regarded.
- A current driver's licence.
- Forklift licence would be an advantage.
- Experience with Microsoft Excel, Canva, CapCut and basic AutoCAD would be an advantage but is not essential.
📌 Caravan Operations & Business Development Coordinator (Thomastown)
🏢 Opera caravan
📍 Thomastown
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