Join the Shire of Ashburton in Tom Price and play a key role in delivering exceptional customer service to visitors while showcasing the best of our region and supporting local tourism
About Us
The Shire of Ashburton services the administrative centre of Tom Price and the towns of Onslow, Pannawonica and Paraburdoo.
The Shire also encompasses the Aboriginal communities of Bindi Bindi, Wakathuni, Bellary, Youngaleena and Ngurawaana.
Our vision is to embrace our unique Pilbara environment and lifestyle, by developing vibrant, active and connected communities.
We believe that social values are worth fighting for, and that everyone deserves to share in the richness created from where we choose to invest, live and visit.
What's on Offer?
· Salary range between $41.99 - $48.64 per hour (inclusive of casual loading), depending on skills and experience
· Flexible casual employment with the prospect to contribute to the local tourism industry
· Annual Health & Wellbeing Allowance of $300 (pro rata where applicable)
· Superannuation match scheme (Shire contribution up to 21%)
· Training and development opportunities
· Work in the heart of the Pilbara and help create memorable visitor experiences
About the Position
Reporting to the Visitor Centre Coordinator, you will support the day-to-day operations of the Tom Price Visitor Centre, serving as the first point of contact for visitors and providing outstanding customer service and tourism information.
Key responsibilities include:
· Welcoming visitors and responding to enquiries about local attractions, services and activities
· Processing retail sales transactions and maintaining accurate records
· Assisting with accommodation bookings and tourism-related services
· Promoting local businesses, events and community initiatives
· Providing accurate and up-to-date tourism information
· Supporting the efficient operation and presentation of the Visitor Centre
About You
To succeed in this role, you will bring:
· Previous experience in a customer service-focused role
· Strong verbal communication and interpersonal skills
· The ability to provide friendly and professional service to a diverse range of visitors
· Sound organisational and administrative skills
· The ability to work independently and manage competing priorities
· A commitment to teamwork, safety and delivering high-quality customer service
· Experience using Microsoft Office programs (desirable)
· Knowledge of the local area and community (desirable)
How to Apply?
Applications must be submitted online via the Shire of Ashburton website: www.ashburton.wa.gov.au and applications will close at 9:00 AM on Friday 6 November 2026. Shortlisting may commence immediately.
Note: This vacancy may close early if a suitable candidate is identified. Your early application is encouraged.
For further information, please contact Laura Newling-Goode, Recruitment Advisor, on 0409 104 ***.
All terms and conditions are as per the Shire of Ashburton Industrial Agreement 2026.
The successful candidate will be required to obtain a National Police Check and provide evidence of qualifications prior to commencement. We strongly encourage applicants to begin this process when applying.
The Shire of Ashburton is committed to diversity and strongly encourages candidates from different cultural, gender and age backgrounds to apply.
Please Note: Canvassing of Councillors or Shire Employees will disqualify applicants.
📌 Visitor Centre Officer (Tom Price)
🏢 Shire of Ashburton
📍 Tom Price
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