At Mondiale VGL, you’ll take ownership of a portfolio of strategic clients and become their trusted advisor, not just their point of contact. You’ll bring your freight forwarding and supply chain expertise to the table, pair it with sharp commercial instincts, and help our clients move smarter while growing profitably alongside us.
This is a high-visibility role. Your voice will be heard, your ideas will be valued, and your results will be seen.
What you’ll be doing
- Owning and growing a portfolio of key accounts, driving service excellence, retention and profitability
- Building solid, multi-level relationships as your clients’ go-to person
- Leading proactive account management, including regular reviews, reporting and QBRs
- Turning global market trends and disruptions into practical strategies that clients can act on
- Overseeing onboarding, SOPs and the ongoing optimisation of client supply chains
- Keeping a close eye on margins and commercial performance at shipment and account level
- Resolving escalations and managing exceptions with calm and confidence
- Collaborating with operations, sales and global teams to deliver consistent results
- Spotting new opportunities through research and networking, and keeping Client Intelligence accurate and up to date
📌 Key Account Manager (Sydney)
🏢 Mondiale VGL
📍 Sydney
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