- Organise daily room allocations and cleaning schedules
- Lead team briefings and support room attendants throughout their shifts
- Inspect guest rooms, public areas and staff areas to ensure they’re clean and well presented
- Coordinate with Front Office on room priorities and release rooms once they’re ready
- Follow up on cleaning and maintenance issues so rooms are ready for arriving guests
- Keep linen, amenities, supplies and equipment stocked and storage areas organised
- Respond to guest requests and manage lost property with care
- Support the Executive Housekeeper with team feedback, performance reviews and day-to-day priorities