At Aesthete Wellness, Front of House operations are not administrative; It is a leadership function. It defines the standard, shapes the environment, and sets the tone for the entire patient experience.

We are seeking a highly capable, polished professional to take ownership of this space, working alongside an established patient concierge team.

THE ROLE
• Oversee and elevate the end-to-end patient journey, from enquiry through to aftercare
• Lead reception operations and clinic flow with precision and care
• Deliver a warm, refined and highly attentive front-of-house experience
• Support practice staff with pre-procedure care
• Perform clinical photography in line with clinic standards
• Conduct patient follow-up to ensure continuity of care
• Maintain an impeccable clinic environment and cleanliness at all times
• Manage bookings, billing and patient records with accuracy and discretion

ABOUT YOU
• Must be experienced within a medical, cosmetic or high-end service environment
• Polished, professional and confident in communication




• Strong command of written and spoken English

• Attentive, empathetic and naturally service-driven - goes above and beyond
• Exceptional attention to the smallest details
• Delivers a level of care and service aligned with world-class luxury hospitality standards
• Confident in a fast-paced, high-performance setting
• Brings a critical mindset to improving systems, workflows and patient experience

WHAT SETS THIS ROLE APART
• Part time across a 3-day working week set roster (Monday, Tuesday & Saturdays)
• Work within a high-performing, established concierge team
• Monthly KPI bonus structure
• Staff pricing across all treatments and products
• Ongoing professional development, training and career progression

APPLY
Send your resume and a brief cover letter to General Manager Tim, ••••@aesthetesunshinecoast.com.au

Please note - Due to the high volume of applicants, only successful candidates will be contacted for interviews

📌 MEDICAL RECEPTIONIST (Maroochydore)
🏢 Aesthete Sunshine Coast
📍 Maroochydore