About the role

As a valued member of our housekeeping team, you'll play a key role in creating a clean, comfortable, and welcoming environment for our guests. Shifts typically run 9:00am – 2:30/3:00pm, with hours varying in line with occupancy — most team members work around 15–30 hours per week. Weekend and public holiday availability is essential.

Key responsibilities

- Cleaning and servicing studio style apartments

- Maintaining common areas to a high standard

- Stripping beds and preparing used linen for collection, and restocking fresh linen

- Reporting maintenance issues so we can keep the property in top condition

- Working efficiently and to Quest brand standards, in line with guest needs and occupancy levels

About you

- Reliable, responsible, and flexible

- Guest-focused with a friendly attitude

- Detail-oriented and organised

- Able to follow instructions and work independently or as part of a team

- Comfortable with a physically active role — you'll be on your feet, lifting, and pushing trolleys

- Safety-conscious and respectful in all guest interactions

- Previous cleaning or housekeeping experience (essential)

- Hospitality, tourism, or travel industry experience (highly regarded)

- Availability across various shifts,



weekends, and public holidays

- Entitled to work in Australia

Benefits

- Paid under the Hospitality Industry (General) Award — Guest Service Grade 2 (25% loading for casuals; paid leave entitlements for part-time), plus weekend and public holiday penalty rates

- Supportive, inclusive, and friendly team culture

- Work in a modern, well-maintained property

- Corporate uniform provided

- Staff, family, and friends' accommodation discounts across Quest properties

About us

Quest Apartment Hotels is Australasia's largest and fastest-growing apartment hotel brand, with more than 170 franchised properties across Australia, Current Zealand, the United Kingdom, and Fiji. While Quest is part of The Ascott Limited Group, Quest East Melbourne is proudly locally owned and operated. We're passionate about helping our guests feel at home and discover the best of our local area — always with a warm welcome and friendly local tips.

Quest East Melbourne is a unique art deco style accommodation offering 40 studio apartments, situated 200 meters from the Jolimont Train station and less than 100 meters from tram stop.

📌 Housekeeper/ Room Attendant (East Melbourne)
🏢 Quest Jolimont and Quest East Melbourne
📍 East Melbourne