About the Role

The Gungahlin Community Hub Coordinator is responsible for the day-to-day operation and delivery of the Gungahlin Community Hub and Ngunnawal Community Centre, ensuring programs are responsive, well-managed and aligned with community needs. Reporting to the Manager Community Programs, the position oversees the operation of key service streams including the community pantry, crisis support, venue hire, coordinating staff, volunteers, resources and administration processes to achieve high-quality service outcomes. This role provides operational leadership and support to Community Hub staff and volunteers, contributes to service planning and continuous improvement activities, and works collaboratively with internal teams, community organisations and government stakeholders to strengthen community participation, access and referral pathways. The position exercises a high degree of judgement, initiative and problem-solving within delegated authority to respond to emerging community needs and ensure services remain effective, accessible and community focused.

The coordinator contributes to the development and implementation of community-based initiatives, monitors operational and service delivery outcomes, and supports the effective use of resources to achieve organisational and program objectives. Through leadership of Community Hub operations, the role plays a key role in fostering connected, inclusive and resilient communities while supporting Communities at Work's purpose, values and strategic priorities.

Duties

- Coordinate the day-to-day operation of the Gungahlin Community Hub, ensuring services, facilities and resources are protected,



efficient and responsive to community needs.

- Oversee the delivery of the community pantry, crisis support, and venue hire functions, ensuring high-quality, client-focused service delivery.

- Maintain program, operational and financial records, and contribute to reporting, service planning and continuous improvement activities.

- Build and maintain effective relationships with community members, volunteers, partners and stakeholders to strengthen participation, access and referral pathways.

- Coordinate hub-based initiatives, respond to emerging community needs and support the ongoing development of an integrated Community Hub model, inclusive of supporting Community Development initiatives as required.

What We Need From You

- Tertiary qualification in community services, community development or a related discipline

- Demonstrated experience supervising staff and/or volunteers and coordinating day-to-day operations within a community service environment

- Demonstrated ability to manage competing priorities, allocate resources and coordinate service delivery outcomes

- Demonstrated experience building partnerships and working collaboratively with community organisations, government agencies and stakeholders

- Experience contributing to planning, reporting,



continuous improvement and service development activities

- Demonstrated ability to analyse service information and identify opportunities for operational improvement

- Current driver’s licence

- Current Working with Vulnerable People card

Desirable

- Demonstrated experience coordinating a community hub or similar integrated service

- Demonstrated experience using data and client feedback to improve services and demonstrate community impact

Benefits for You

- Make a difference and change lives in the Canberra community as part of Canberra's largest community organisation.

- Join an inclusive and friendly workplace, where people are at the heart of everything.

- Enjoy healthy living with our active lifestyle & healthy activity programs and reimbursements (including remedial massages, annual flu vaccination and more).

- Receive guidance and support for mental health through our Employee Assistance Program.

- Accrue paid leave - 14.5 days sick leave and 20.5 days annual leave per year (pro-rata for part time).

How to Apply

Click APPLY and ensure to include a current resume and a maximum two-page pitch addressing the selection criteria. Please contact the HR Services and Recruitment team on 6293 6200 for a confidential discussion.

Applications close 3 November 2026.

We reserve the right to close the job early once the position has been filled.

Communities at Work encourages Aboriginal and Torres Strait Islander people, young people, mature-aged workers, people with disabilities and people from culturally diverse backgrounds to apply for our roles.

📌 Gungahlin Community Hub Coordinator (Canberra)
🏢 Communities@Work
📍 Canberra