Cardinia Shire Council is seeking a Coordinator Customer Support to lead a high-performing team and elevate customer experiences across channels.
You will guide strategic service improvements using insights and operational data to influence future Council decisions.
You will champion a customer-first culture, oversee day-to-day operations, and partner with other Council teams to deliver innovative, high-quality services while supporting workforce development in a hybrid work setting.
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📌 Customer Experience Lead - Multi-Channel Support (Hybrid) (Melbourne)
🏢 Cardinia
📍 Melbourne
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