Profectus is seeking an experienced Senior Citrix Infrastructure Engineer to support remote access and virtual application delivery services within an Australian Government agency.
You will administer, support and enhance the Citrix environment that staff use to securely access agency systems and applications from office, home and remote locations.
The work covers platform administration, Level 2 and 3 technical support, upgrades and security improvements, and technical documentation.
Key Responsibilities
Administer and support the Citrix remote access and virtual application delivery environment
Configure, maintain and enhance Citrix platforms and associated infrastructure
Monitor platform performance, service health and availability, and resolve identified issues
Implement platform updates, security improvements and vulnerability remediationManager Citrix policies, system configurations and supporting infrastructure components
Investigate complex technical issues and provide solution options to stakeholders and project teams
Support incident, problem and change management activities
Support change, release and deployment activities across development, test and production environments
Contribute to platform upgrades, service improvements and infrastructure modernisation
Produce solution designs, implementation plans, upgrade and transition plans
Develop and maintain standard operating procedures, troubleshooting guides and knowledge articles
Transfer skills and knowledge to agency staff
Required Experience
Senior level experience as a Citrix or infrastructure engineer in an enterprise environment




Citrix Virtual Apps and Desktops (CVAD), StoreFront, Workspace and Provisioning Services (PVS)
Windows 11 MOE for virtual desktops and Microsoft Server OS for published applications
Citrix ADC and Web Application Firewall, including MFA integration
FSLogix, App-V, Citrix Profile Management and Microsoft Defender
Capacity monitoring and planning for infrastructure services
Problem management, including root cause analysis and preventative fixes
Scripting to automate provisioning, testing and deployment
Designing complex systems and leading installation, upgrade or decommissioning work
Desirable Experience
Supporting and maintaining CVAD environments, including virtual desktop, application delivery and profile management services
Administering and troubleshooting Citrix access and security controls
Working with infrastructure, network, cyber security and project teams on platform stability and lifecycle activities
Citrix certifications (e.g. Citrix Certified Skilled or Expert in Virtualization)
Producing technical training and knowledge transfer materials
Previous Australian Government experience
Security Clearance Requirements
Must be an Australian Citizen
Must have an AGSVA Negative Vetting Level 2 Security Clearance
Working Arrangements
Hybrid
Canberra or Sydney
Why Profectus
Profectus partners with Australian Government agencies to deliver trusted ICT capability across complex delivery programs.
We take a long term, relationship driven approach, supporting our people across the full lifecycle of their engagement while contributing to outcomes of national importance.
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📌 Citrix Engineer (Canberra)
🏢 Profectus
📍 Canberra