Level 2 It Service Desk Analyst - Rotating Shifts And Travel (Melbourne)

Level 2 It Service Desk Analyst - Rotating Shifts And Travel (Melbourne)

20 Oct
|
ARA Group
|
Melbourne

20 Oct

ARA Group

Melbourne

ARA Group is seeking an experienced Level 2 IT Service Desk Analyst to join our Melbourne VIC team.
This full time role focuses on troubleshooting level 2 incidents, documenting troubleshooting steps in our ITSM system, and supporting the level 1 desk during overflow.
Work includes maintaining IT security policy, supporting MS Teams & Zoom rooms and cloud-based phone systems, mentoring teammates, and contributing to process improvements.
#J-*****-Ljbffr

📌 Level 2 It Service Desk Analyst - Rotating Shifts And Travel (Melbourne)
🏢 ARA Group
📍 Melbourne

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