This is a rewarding and exciting opportunity for an experienced Practice Manager to play a key role in the continued growth and success of the clinic.
You will oversee the day-to-day operations of the practice, lead and support the team, manage financial and administrative systems, and ensure the smooth delivery of healthcare services at the highest standard.
This is a part-time role (approximately 20 hours per week) with flexible hours to suit the right candidate.
Key responsibilities
Oversee the day-to-day operations of the clinic
Manage financial processes including billings, payroll, invoicing and accounts
Lead and support staff through recruitment, training and performance management
Implement and maintain quality improvement initiatives
Lead clinic accreditation and compliance processes
Manage patient feedback and complaints professionally
Supervise and support the admin and nursing team, including regular team meetings
Provide front desk support and cover during staff leave as required
Liaise with and support clinic doctors
Work closely and collaboratively with the Director to achieve business and service goals
About you




Minimum 12 months' experience in a Practice Manager or senior administration role within a General Practice setting
Experience processing payroll and financial tasks using Xero (or similar systems)
Proficient in Medical Director, Pracsoft and HotDoc (or similar practice management software)
Solid understanding of Medicare and the MBS
Current CPR certificate (or willingness to obtain)
Self-motivated and quick to learn
Demonstrate strong leadership, integrity and professionalism
Show initiative and actively seek opportunities to improve processes
Be flexible, adaptable and highly organised
Have strong computer and administrative skills
About us
We are an established and highly regarded medical clinic located in Wallan, committed to providing high-quality, patient-centred healthcare.
Our clinic is known for its warm, welcoming environment and close-knit, supportive team culture.
We take pride in building strong relationships with our patients and creating a workplace where staff feel valued, respected and empowered.
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📌 Practice Manager - Medical Clinic (Melbourne)
🏢 Mediq Wallan Medical Centre
📍 Melbourne