South Melbourne Maxillofacial Surgery are seeking a friendly, proactive, highly motivated, confident, and committed Medical Receptionist to join our dedicated team.
We are offering great salary, outstanding hours, and engaging work for an experienced Medical Receptionist.
You will be responsible for the day to day running of the practice and oversee the operational aspects of the clinic.
You will work alongside owner and surgeon Dr Lisa Crighton, an Oral and Maxillofacial Surgeon, who has over 20 years' experience.
You will be part of a highly experienced and established team.
Together, you will provide exceptional patient-focused care during our patient's journey from consultation through to treatment.
This position will be full-time (38 hours) over a 4-day working week, with a rostered day off.
Location of work will be in South Melbourne.
Experience:
Experience in dental, oral surgery or specialist medical reception is highly regarded
Strong communication skills - written and verbal
Possess excellent attention to detail
Ability to work unsupervised and independently
An exceptional ability to stay organised and be able to prioritise tasks
Experience as a medical receptionist in a clinic environment
Experience in Genie software preferred, but not essential
Responsibilities:
Administration duties, including but not limited to:
Email and phone call management
Diary management including consults,



local and general anaesthetic procedure bookings
Patient accounts, including Medicare, Private Health and DVA
Organising and manage theatre bookings including liaising with hospitals and anaesthetists
Preparing and managing patient correspondence, reports, letters and referrals and maintaining accurate patient records
Supporting the smooth daily operations of the clinic and delivering a positive patient experience
What we offer:
Excellent work life balance with a 38 hour week across four days
Competitive salary with biannual appraisals - making you eligible for pay-raises and bonuses
Comprehensive onboarding and training to help you feel confident in your role
Training and certifications inc. infection control, CPR and first aid
Mentorship from Dr Lisa Crighton, an Oral and Maxillofacial Surgeon boasting 20+ years' experience
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a medical receptionist?
Which of the following medical practice management software do you have experience with?
Do you have experience in administration?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have a current Working With Children (WWC) Check?
What can I earn as a Medical Receptionist
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📌 Medical Receptionist (Melbourne)
🏢 South Melbourne Maxillofacial Surgery
📍 Melbourne