Protech are currently seeking 2 x City Patrol Officers to join a respected local government organisation in Cairns on a temporary contract.
This is a highly active, community-focused role suited to candidates who enjoy working outdoors, interacting with the public, and making a positive contribution to the local community.
You will spend the majority of your day patrolling the Cairns CBD and surrounding areas on foot, engaging with residents, visitors and local businesses while monitoring parking compliance and enforcing relevant regulations.
If you're confident dealing with people, comfortable handling difficult conversations, and enjoy being out and about rather than behind a desk, we'd love to hear from you.
About the Role
Temporary contract opportunity
Immediate start available (subject to recruitment process)
Monday to Friday roster
Hours: 8:15am - 5:00pm
One early finish each week (3:00pm)
No weekend or public holiday work
Cairns CBD based
Local Government position
Active outdoor role with extensive walking throughout the day
Key Responsibilities
Patrol the CBD and surrounding areas to monitor parking compliance
Issue parking infringements where required
Explain legislation, regulations and compliance requirements to members of the public
Investigate and document potential parking breaches
Provide assistance, directions and information to residents and visitors
Manage challenging situations professionally and respectfully
Complete reports and maintain accurate records
Operate handheld devices and mobile technology as part of daily duties
Promote a positive and professional image of the organisation
Work independently while maintaining effective communication with the broader team
Maintain a solid commitment to workplace health and safety
About You




Excellent customer service and communication skills
Confidence dealing with confrontation and difficult conversations
The ability to issue infringements and clearly explain offences and regulations
Strong written communication skills, including report writing
High attention to detail and accurate record-keeping abilities
Strong comprehension and problem-solving skills
Experience using mobile devices, tablets and Microsoft Office applications
The ability to work effectively both independently and within a team
A professional, courteous and diplomatic approach when dealing with the public
A current C Class Driver Licence
Knowledge of the Cairns region and local tourist attractions (highly regarded)
Knowledge of the Transport Operations (Road Use Management) Act **** and Queensland Road Rules (highly regarded)
A strong commitment to workplace safety
Physical Requirements
This role requires a high level of fitness and the ability to:
Walk up to 20km or more during a shift
Work outdoors for extended periods
Perform duties in hot and humid Far North Queensland conditions
Why Apply?
Monday to Friday role with excellent work-life balance
No weekend or public holiday work
Opportunity to gain valuable Local Government experience
Active role that keeps you out of the office
Supportive team environment
Opportunity to make a positive impact within the Cairns community
Why Protech?
At Protech, we make work hassle-free so you can focus on doing a great job.
Safe and reliable work with quality employers
Regular check-ins and ongoing support
Responsive and approachable recruitment team
Correct pay, on time, every time
As an equal opportunity employer, Protech provides opportunities across civil construction, local government, mining, manufacturing, logistics, administration and more.
Great Work.
Great People.
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📌 City Patrol Officer (Queensland)
🏢 Protech NQ
📍 Queensland