Location Country AustraliaVacancy Name Systems AnalystVacancy No VN452Employment Type Full-TimeDuration ITDivision ITSummary of Role The Systems Analyst is responsible for:• Providing specialised advice to assigned area in the applications of systems analysis to operational and functional problems.
• Strategically bridging business teams and IT.
• Carrying out needed analyses in response to user requests.
• Ensuring regular reviews and maintenance od existing systems.
• Leveraging expertise as a certified Salesforce Administrator and a skilled Power BI developer within all entities of the business.
• Analysing system workflows, designing impactful dashboards, and eventually supporting cross-platform integrations as our technology stack evolves.
• Oversees the development of user documentation for new systems or changes to existing systems.
• Contributing towards SDI Strategic Priorities.
• Conducting work in a safe manner, adhering to quality compliance requirements and demonstrating a strong commitment to SDI's values of passion, accountability, respect, teamwork, and innovation.Specific Responsibilites Salesforce Administration (40%)• System Maintenance: Handles day-to-day administration of the Salesforce platform, including user management, roles, profiles, permission sets, and security sharing rules• Configuration & Customization: Builds and maintains custom objects, fields, page layouts, validation rules, and automated workflows using Salesforce Flows• Data Integrity: Performs regular data audits, deduplications,



and mass data loads via Data Loader to ensure high-quality CRM dataPower BI & Data Analytics (30%)• Dashboard Development: Designs, develops, and deploys interactive Power BI dashboards and reports that translate complex datasets into actionable business insights• Data Modeling: Connects to disparate data sources (including Salesforce), cleans data transformations, and writes robust Data Analysis Expressions (DAX) queries for custom metrics• User Training: Trains business stakeholders on how to navigate reports and leverages self-service analytics.Systems Analysis & Continuous Learning (30%)• Business Process Mapping: Gathers requirements from cross-functional teams to design technical solutions that align with business goals.
• SAP Readiness & Upskilling: Actively participates in training programs to master SAP modules (e.g., SAP ERP, S/4HANA) to support future integration projects.
• Integration Support: Assists to map out data pipelines and integrations between Salesforce, Power BI, and upcoming ERP platforms like SAP.Key Relationships (Internal & External)



• SDI application users in all SDI entities• Liaise with external vendors and contractors• Key Opinion Leaders; lecturers; influencers• Marketing Brand Managers• Dental School Staff: Researchers, Directors, Purchasing• Dental Study ClubsJob Environment • Position is located at Bayswater Head Office• Working days/hours - 38• Position is located at Bayswater Head Office• Working days/hours - 38• Local, interstate and international travel as required.Education Level Bachelor's DegreeEssential Experience • Education: Bachelor's degree in engineering, Computer Science, Information Systems, Business Administration, or a related field (or equivalent practical experience).
• Experience: 3+ years of experience working as a Systems Analyst, Business Analyst, or Salesforce/Power BI.
• Salesforce Skills: Proven experience managing Salesforce environments.
Salesforce Certified Administrator (ADM-201) is highly preferred.
• Power BI Skills: Robust proficiency in Power BI Desktop and Service, data modeling, Power Query, and writing DAX formulas.Knowledge and skills • Aware of SDI's current Quality policy and objectives• Strategic Thinking & Planning• People Management & Coaching• Influence & Stakeholder Management• Cross-Functional OperationsPersonal Qualities • High level of self-motivation and positive mental attitude• Determination to succeed• Ability to work with a diverse range of peopleClassification Level Non-AwardCurrency AUDSalary Minimum $100,******Salary Maximum $120,******Salary Period Per AnnumBenefits Plus superannuation
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📌 Systems Analyst (Melbourne)
🏢 SDI
📍 Melbourne