Looking for a adaptable casual role with a well-loved Australian brand? Join Adairs during our busiest and most exciting trading season and play an important role in helping customers create homes they love.
We're seeking customer-focused Customer Service Advisors to join our team on a casual basis through to March, supporting our peak retail period.
About the Opportunity
You'll be supporting customers across phone, email, live chat and social media. You'll join a friendly and supportive team based in our Chadstone Support Office, helping deliver exceptional service when our customers need us most.
How You'll Spend Your Day:
Assisting customers with enquiries on orders, products, deliveries, and returns
Coordinating with delivery partners to resolve issues quickly and effectively
Providing support to our stores and internal teams




Completing admin and ad hoc tasks to keep things running smoothly
Why Join Adairs for the Season?
A passionate, high-performing team who love what they do
Fantastic team discounts – 50% off full-price styles, 15% off sale items, plus free shipping
Access to exclusive sample sales
Support from our EAP partner for health, financial, and personal wellbeing
Tailored learning and development through our Adairs Academy
What We're Looking For
A genuine passion for helping people
Strong communication and problem-solving skills
Previous customer service, retail or contact centre experience
A positive, adaptable and team-focused approach
Availability to work Monday-Friday and some weekends
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📌 Customer Service Advisor (Melbourne)
🏢 Adair's External
📍 Melbourne