Citi Technology Support is seeking a production support analyst to manage day-to-day application availability, track incidents, and communicate status updates to business stakeholders.
You will also build and enhance technical tools to improve support operations and respond to fluctuating demand in a quick-paced environment.
The role requires shift work, including weekend coverage, with hours from 9:00 am to 7:00 pm AU time, and collaboration with NAM region teams to ensure seamless 24x7 support.
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📌 24/7 Applications Support & Incident Analyst (Sydney)
🏢 Citigroup
📍 Sydney
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