SRG Hospitality | Sydney | Full-time, Permanent
A portfolio seat in a growing group, with the authority to set the standard and the backing to hold it.
We're appointing an Operations Manager to lead a cluster of SRG venues, reporting to our F&B; Director. You'll own the results of your cluster: the guest experience, labour and cost, compliance, and the strength of the leaders running each floor. You'll also have a direct line to the people deciding where the group goes next.
SRG Hospitality has 15 venues heading to 20. Our portfolio includes Aqua Dining, Ripples, Sails Lavender Bay, Akti, Riva Rose Bay, The Nielsen, Ventuno, Noi and The Fenwick. Each venue has its own personality, and all of them are held to one standard: hospitality that feels personal, generous and genuinely human. Your job is to make sure that standard holds in every venue you lead, every service.
WHAT YOU'LL OWN
Standards that travel: SRG's service standards and operating rhythm executed consistently in every venue in your cluster, not reinterpreted venue by venue
The numbers: labour %, rostering against real trade, revenue and cost performance. You understand them, explain them and move them
Your Restaurant Managers: you coach, challenge and develop them into leaders who solve problems before they accelerate, and you build the next tier behind them
Performance recovery: spotting early warning signs and stepping in decisively to stabilise a venue
Compliance: venues audit-ready at all times across NSW liquor licensing, RSA, food safety, WHS and award obligations under the Hospitality Industry (General) Award
One team: working in close partnership with your Executive Chef counterpart so FOH and BOH run as one
Insight: a clear, honest read on your cluster for the F&B; Director, covering what's working, what isn't and what you're doing about it
WHO THIS ROLE IS FOR
We're open to two profiles:
Multi-venue operator: you already run several sites and know how to drive consistency at scale
Step-up GM: you've led a large, complex venue in a premium or high-volume group and you're ready to take on a portfolio
Either way, you'll bring:
A track record of improving the commercial performance of the venues you've led, and you can show the numbers
Leaders you've developed who have gone on to run venues of their own
Strong command of rostering, labour control and award compliance
Solid working knowledge of NSW liquor licensing, RSA and WHS obligations
Composure in difficult situations, and the discipline to hold a standard when it's busy, short-staffed or inconvenient
A leadership style that works from the floor, not the office
A current NSW RSA




WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 12 MONTHS
Your venues deliver the same SRG experience regardless of who's on shift
Labour and cost are predictable and within target
Your Restaurant Managers are stronger, more autonomous and scale less
Any venue that wobbles is stabilised quickly and stays stable
Leadership gets insight from you, not just reports
WHY SRG
Real influence: a family-owned, owner-led group where good ideas get heard and decisions move quickly
Growth: fifteen venues heading to twenty, with new openings and a group that promotes its leaders from within
A portfolio worth leading: some of Sydney's best-loved waterfront and neighbourhood restaurants
Dining benefits across the group
Investment in your development
We live by four values: Heart, Ownership, Craft and Together. If you lead that way already, you'll feel at home here.
THE HONEST BIT
You'll be in venues most days. You'll work nights and weekends when trade demands it. You'll step into difficult situations and lead from the front. If that sounds like the job you want, we want to hear from you.
Applicants must have full working rights in Australia.
SRG Hospitality is an equal opportunity employer and welcomes applicants of all backgrounds, identities and abilities.
This is an exciting prospect for a current
Operations Manager
to join a growing and innovative company, to expand and further develop their career.
As the Operations Manager for this region you will be responsible for managing the growth and maintenance of this already established business.
This opportunity is suitable for an energetic, highly focused professional with a "can-do" attitude, customer service focus and a high level of initiative.
Key responsibilities
You will work predominately on one our small retail, education and corporate contracts in NSW
Servicing existing clients whilst exploring business development opportunities
Maintaining a network of employees, suppliers and service providers to ensure optimal service delivery
Managing and resolving work orders, requests and operational issues
Monitoring and reporting on service and compliance status and issues
Coordinating the implementation of business strategies and system improvements for the area
Training,



mentoring and supervising cleaning staff across the region
This is a role that will require work outside normal day to day operations
Operational knowledge is essential
Previous experience working across small corporate, retail and education contracts would be highly regarded
Excellent communication skills and a dynamic personality, easily adapting to change
Exceptional organisational, multi-tasking and time management skills with the ability to prioritise work to ensure our contract commitments, compliance, and revenue targets are achieved
Understanding of workplace health and safety and ability to promote a safety culture across the region
Proven ability to build strong relationships with internal and external stakeholders
People management or supervisory experience
Job benefits and perks
A competitive base salary plus super
Company car
Company mobile and laptop
A high performing and fast paced work environment
A career path to further management progression is there for the right applicant
Vivid Property Services is an equal opportunities employer, valuing the contributions made by all people and welcomes applications from people with disability, Aboriginal Australians, people of all ages and from culturally diverse backgrounds.
Please note only successful applicants will be contacted.
Endotherapeutics is a leading medical devices distributor representing several international manufacturers who provide cutting edge technology in a variety of specialty medical sectors. The company has had a strong reputation since **** for providing innovative and niche medical technologies that provided quality of life improving solutions to healthcare professionals. Endotherapeutics improves healthcare by distributing innovative, patient-centric medical technologies accompanied by expert clinical support. Our team brings tenacity, dynamism, drive and determination to every company and brand that we represent. Proudly, we are a certified Great Place to Work!
Be part of our team
At Endotherapeutics we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. Our culture focuses on empowerment, continuous improvement and developing leadership capability. We embrace diversity and inclusion and support a culture where individuals of all backgrounds and abilities feel included and confident in bringing their whole selves to work. Our workplace is fun, dynamic and supportive.
The role
The Operations Manager at Endotherapeutics is a key leadership role, reporting directly to the Chief Financial Officer.
As Endotherapeutics continues its rapid growth, this role

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