Simpro Group is seeking a Customer Support Technician, Level 1 in Melbourne, Australia.
The role focuses on delivering timely, customer-centric support for our software products, maintaining detailed case records, and escalating complex issues through proper channels.
You'll troubleshoot effectively, build product knowledge, and collaborate with internal teams to improve service delivery and customer satisfaction.
This is a full time, on-site position based in Melbourne.
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📌 Customer Support Technician I: Empathetic, Fast Resolutions (Melbourne)
🏢 AroFlo
📍 Melbourne
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