Job Description
About the Opportunity
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n Join a Queensland Government team in a busy, customer-focused administration and travel coordination role!n
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n An exciting opportunity is available for an organised, proactive and customer-focused Administration & Travel Support Officer to join a busy Queensland Government team.n
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n In this varied role, you'll provide essential administrative and customer service support, coordinate travel arrangements and work closely with internal teams, suppliers and stakeholders to ensure the smooth delivery of services.n
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n We're looking for someone who thrives in a fast-paced environment, has exceptional attention to detail and enjoys being part of a collaborative team.n
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Your new role
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Coordinate and manage travel bookings, including flights, accommodation, car hire, ferries and charter services.
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Deliver high-quality customer service, responding to enquiries via phone and email within required timeframes.
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Liaise with internal stakeholders, external suppliers and service providers to ensure efficient service delivery.
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Maintain accurate records, registers and documentation using Microsoft Office and internal systems.
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Monitor incoming and outgoing correspondence, ensuring enquiries and requests are actioned promptly.
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Prepare reports, update spreadsheets and assist with general administrative duties.
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Support the development and improvement of procedures, manuals and administrative processes.
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Work collaboratively within a busy, KPI-driven environment while maintaining accuracy and meeting deadlines.
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About You
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n To be successful in this role,



you will be able to demonstrate:n
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Previous experience in administration, customer service, travel coordination or a similar support role.
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Strong Microsoft Excel skills ideally and confidence using Microsoft Office applications.
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Excellent organisational skills with the ability to manage competing priorities and meet tight deadlines.
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Strong communication skills and the ability to build positive working relationships with stakeholders and suppliers.
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Exceptional attention to detail, particularly when managing bookings, records and documentation.
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A proactive, flexible and team-focused attitude with a willingness to undertake routine administrative tasks.
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Ability to work effectively in a high-volume environment with performance targets and deadlines.
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A current driver's licence with a clean driving record.
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Benefits
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Garbutt, ****
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Contract up to April ****, with potential extension
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$***** Per Hour + 12% Superannuation (PAYG Agency Contractor)
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***** hours per week, Monday to Friday
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Weekly pay cycle
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What you need to do now
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Click APPLY NOW and upload your CV (MS Word preferred) n
n We actively encourage the use of Cover Letters to highlight your relevant skills and experience aligning to the role.
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Confidential enquiries can be directed to:n
n Alana Huntern
n Principal Consultant
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Kingston Human Capital specialises in recruitment for the Queensland Government and Public Sector.
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If this role isn't quite right for you, but you are seeking a similar prospect, reach out for a confidential discussion about your career.
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📌 Ao3 Business Support Officer (Townsville)
🏢 Kingston Human Capital
📍 Townsville