Flight Centre Travel Group – Gold Coast QLD
At Flight Centre Travel Group, we're on a mission to deliver exceptional digital experiences for our customers through our Aunt Betty and BYOjet brands. As Head of Technology, you'll lead a high-performing technology function and play a critical role in shaping the technology strategy that supports both current and future business needs.
This is a senior leadership role focused on bringing together Engineering, Quality Assurance, Project Delivery, and IT Support into a highly aligned, customer-focused technology organisation. You'll lead leaders, build a solid culture of accountability and continuous improvement, and create the operating rhythm that enables teams to consistently convert ideas into customer value.
Working closely with business stakeholders and product leaders, you'll drive execution excellence, foster innovation, and ensure our technology investments deliver measurable business outcomes.
Day in the life:
Define and drive the technical vision, strategy, and roadmap in partnership with business stakeholders
Lead engineering operations across business analysis, architecture, software engineering, quality assurance, and support functions
Ensure initiatives are delivered on time, within budget, and to agreed quality standards
Build, develop, and lead high-performing engineering teams through effective coaching, mentorship, and performance management
Develop and implement engineering processes and practices that improve efficiency, quality, and security
Partner with product and business stakeholders to understand customer needs and deliver successful outcomes




Manage engineering budgets, resources, forecasts, risks, and constraints across delivery initiatives
Drive agile delivery practices including roadmaps, estimations, capacity planning, stakeholder engagement, and communication
Ensure technical quality, technology governance, and cyber security risks are effectively managed
Identify and adopt technology innovations that enhance business performance
Set OKRs, support professional development, and continuously evolve team capability
You'll be perfect for the role, if you have:
5+ year's experience in engineering management leading teams of engineers and delivering high-quality products
Experience developing and implementing engineering processes and procedures
Demonstrated success leading cross-functional agile delivery teams
Strong understanding of software engineering, product design, and product development principles
Strong knowledge of Agile methodologies, practices, and ways of working
Experience managing budgets, resources, risks, and delivery outcomes
Strong leadership, coaching, and people development skills
Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders
Experience within travel or other internet-scale environments (desirable)
Bachelor's degree in Software Engineering or a related field, or equivalent demonstrated experience.
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📌 Head Of Technology Gold Coast Qld
🏢 Flight Centre Travel Group
📍 Gold Coast