Drive Growth. Build Partnerships. Make an Impact.
Are you passionate about building strong customer relationships, driving business growth, and influencing meaningful outcomes?
At APM, we're looking for a commercially minded and relationship-focused Account Manager to join our team. This is an exciting opportunity for someone who thrives on stakeholder engagement, business development, customer success, and delivering exceptional service outcomes.
Working across a portfolio of key accounts, you'll play a pivotal role in strengthening customer partnerships, driving referral growth, identifying new opportunities, and supporting operational teams to achieve outstanding return-to-work and rehabilitation outcomes.
What's in it for You?
Competitive remuneration package
Generous incentive program
Flexible and hybrid working arrangements
Professional development and career progression opportunities
Exposure to key national customers and strategic accounts
Work with a highly experienced leadership team
Supportive and collaborative culture
Paid parental leave of up to 16 weeks
Opportunity to purchase additional leave
Access to Fitness Passport and retail discounts through APM's employee benefits program
About the Role
As an Account Manager, you'll be responsible for managing and growing customer relationships while ensuring exceptional service delivery and commercial outcomes.
You'll work closely with operational leaders, consultants, and customers to develop strategic plans that drive referral growth, customer satisfaction, and long-term partnerships.
Key responsibilities include:
Managing a portfolio of customer accounts
Developing and executing customer growth strategies and action plans
Building strong relationships with insurers, employers and key stakeholders
Identifying opportunities for referral growth and new business development
Monitoring customer performance and service delivery outcomes
Delivering customer reporting and insights
Supporting tender submissions and customer proposals
Driving customer engagement initiatives and strategic projects




Collaborating with operational teams to ensure customer expectations are consistently exceeded
Managing customer feedback and resolving service-related issues
About You
You'll be a relationship builder who enjoys working with customers, influencing outcomes, and driving business growth.
You'll bring:
Experience in account management, customer success, business development or workplace rehabilitation
Strong commercial acumen and an ability to achieve growth targets
Exceptional stakeholder engagement and relationship-building skills
Experience managing multiple customer priorities and competing deadlines
Strong presentation, communication and influencing skills
A proactive and solutions-focused mindset
Excellent analytical and problem-solving capabilities
The ability to work autonomously while collaborating effectively across teams
We would love to hear from candidates with experience in:
Workplace rehabilitation
Occupational health
Injury management
Workers compensation
Employment services
Allied health
Health, wellbeing or human services sectors
Relevant Allied Health qualifications and professional registration are highly regarded but not essential.
About Konekt, part of the APM Group
Konekt is one of the largest rehabilitation and workplace health providers in Australia. Each year, we help over 40,000 Australians back into work, recover from injury, and re-engage with their social and community life.
Konekt is a part of the APM Group, a global health and human services provider now enabling better lives for more than 2.1 million people each year. APM helps people to find employment, improve their health and wellbeing, and participate in their community.
When you join Konekt, you get access to opportunities that come with being part of a dynamic and growing global business. Learn




Konekt embraces DIVERSITY and places a high priority on the principles of respect, equity, and diversity. We welcome applications from candidates of diverse backgrounds, Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.
Unlocking the potential of a healthy workplace.
A healthy and safe workplace is good for the people who work there. And what's good for them, is better for business. Health and safety is much more than compliance. A healthier workforce has the potential to unlock significant value to any organisation. We're here to help build more equitable and sustainable workforces, by putting people first.
With over 30-years of clinical expertise, we're in the perfect position to help change the culture of health and safety in Australian businesses. We believe in challenging complacency and taking advantage of the opportunities that comes from building healthier, happier and stronger workforces.
Unlocking the potential of a healthy workplace.
A healthy and safe workplace is good for the people who work there. And what's good for them, is better for business. Health and safety is much more than compliance. A healthier workforce has the potential to unlock significant value to any organisation. We're here to help build more equitable and sustainable workforces, by putting people first.
With over 30-years of clinical expertise, we're in the perfect position to help change the culture of health and safety in Australian businesses. We believe in challenging complacency and taking advantage of the opportunities that comes from building healthier, happier and stronger workforces.
Perks and benefits
Taking care of you Rest & Recharge Flexible working arrangements (by request) Leadership Development CommBank's Workplace Program EAP Program Salary packaging Travel discounts
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📌 Account Manager (Melbourne)
🏢 Konekt
📍 Melbourne