Senior Case Manager - Domestic & Family Violence
Job No:
MNMSCM*******
Location:
Brisbane
Our
Domestic & Family Violence
Refuge
Services is looking for an experienced
Senior Case Manager
to deliver high-quality, client-focused mobile outreach and refuge-based case management to women and children who have experienced domestic and family violence.
Role Type:
Full Time, Max Term Contract Position Until 20 September, ****
Location:
Brisbane | Mon to Fri | 9am - 5pm | Participation in an after-hours on-call roster.
Remuneration Range:
$***** - $***** ph + Super + On-Call Roster Allowance+ Salary Packaging + Access to staff discounts & benefits
At Lutheran Services
, we walk alongside people to help them live the life they hope for.
Weprovides safe, supportive accommodation and case management for women and children experiencing domestic and family violence.
Our team offers counselling, practical support, and advocacy to promote safety, wellbeing, and long-term recovery.
About Role:
This role provides specialist case management support to women and children experiencing domestic and family violence, including those presenting with complex and high-risk needs.
As a senior member of the team, you will also support, mentor and guide Case Managers, contributing to strong professional practice, consistent service delivery and high-quality outcomes for victim-survivors.
Conduct initial and comprehensive assessments of client needs and risk, with ongoing safety planning and risk monitoring.
Developing, implementing and reviewing case management plans that are driven by client need and choice, using strengths-based, evidence-based practice
Delivering case management, group work and community development interventions to help women and children safely re-establish themselves in the community
Assessing and responding to the safety and needs of children and young people, including reporting concerns to statutory authorities
Building strong working relationships with clients, families, referrers, housing providers, legal entities, government organisations and specialist services
Mentoring and guiding Case Managers in their professional development
Maintaining accurate client records, case notes and data in line with policy and legislation
Holding a specialist portfolio agreed with your Manager
Completing a quarterly case study as required under the funding agreement
Participating in the after-hours on-call service (On call for a one week period at a time)
About You:
You're a skilled, resilient and values-driven practitioner with a deep commitment to supporting victim-survivors of domestic and family violence.
You thrive in a fast-paced, dynamic environment and are confident managing competing priorities, responding to complex and high-risk situations, and making sound decisions under pressure.
Tertiary qualifications relevant to the role and/or extensive experience in a similar role
High-level understanding of the domestic and family violence,



family services or child safety sectors
Strong interpersonal skills and excellent written and oral communication skills
Ability to work both as part of a team and independently with limited supervision
A current Working with Children Check (Blue Card)
A current Queensland driver's licence
Why Choose Us?
Salary Packaging
Benefits:
take home more pay (
up to $15,900 tax-free + $2,650 meals & entertainment
).
Discounts:
on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Program
for wellbeing support.
Fitness Passport
Stay active with discounted gym memberships for you and your family.
Ongoing Training & Development
opportunities to grow your career
Lutheran Services
is a
not-for-profit organisation
, providing exceptional care and support to communities acrossQueenslandfor the
past 90 years
.We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
We draw on a rich Lutheran tradition of care,placing the wellbeing of our clients at the heart of everything we do.
Where our people to love what they do,supporting over
6,000 people
each year across more than
26 sites
.
Apply Now!
Please attach your resume, complete the application form and the questions below.
To view the position description, please Click Here
About Us
We draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community.
We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship.
We are committed to providing protected, respectful and inclusive environments where our staff, residents, clients, children and young people are protected from harm.
Safeguarding children is everyone's responsibility, and we promote a culture where the safety, wellbeing and rights of children are always a priority.
Together with the congregations that founded us, we've been serving Queenslanders since ****.
We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland.
At Lutheran Services you'll love what you do Lutheran Services Lutheran Services 146 subscribers
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Privacy Acknowledgement
I certify the information I have provided is an accurate account of my work history and qualifications and understand that false/misleading/non-disclosure of information may be cause for rejection or if appointed termination of employment.




Yes I agree to the privacy statement *
Personal Details * Required field
Title *
First name *
Last name *
E-mail *
Mobile *
Digits only or add + for international numbers
Street *
Street Cont.
City, Town or Suburb *
Postcode or Zipcode *
Country *
State, Region or Province *
Gender
LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
Questions
Please select the statement that best describes your right to work in Australia: *
I am an Australian or New Zealand citizen or permanent resident
I hold a current valid working visa for Australia
I am not an Australian or New Zealand citizen, and I do not hold a valid working visa for Australia
Do you have a valid Working with Children Check (Blue Card)?
*
I hold a valid Blue Card and can provide evidence
I do not have a valid Blue Card but am willing to obtain one
I do not wish to apply for a Blue Card
Do you have a valid Open Driver's licence?
*
Yes
No
How many years of experience do you have working in the Domestic & Family Violence (DFV) sector?
Please briefly describe your experience.
*
Are you available to be on an on call roster?
*
Yes
No
Do you have a valid (NDIS) National Disability Insurance Scheme Worker Screening Check?
*
I have a current NDIS Worker Screen and can provide evidence
I do not have a current NDIS Worker Screen but am prepared to obtain
I do not wish to obtain a NDIS Worker Screen
Please select the response that best describes you: *
I have a current Police Check and am willing to provide
If successful I am happy to obtain a Police Check
I do not wish to obtain a Police Check
If you were referred to this position by a current Lutheran Services employee, please provide their name below or put N/A if you were not referred.
*
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📌 Senior Case Manager – Domestic & Family Violence Outreach (Brisbane)
🏢 Lutheran-Services-Florid
📍 Brisbane