Carlingford Prestige Smash Repairs is seeking a skilled and detail-oriented Vehicle Estimator to join our team on a full time basis at our North Rocks, NSW location. As a Vehicle Estimator, you will play a crucial role in our operations by assessing vehicle damage, preparing accurate repair estimates, and liaising with clients and insurance companies. This position is fundamental to ensuring customer satisfaction and maintaining the efficiency of our repair workflow, directly impacting both our reputation and financial performance.
Key responsibilities
Inspect damaged vehicles thoroughly and accurately assess the extent of damage to all vehicle components
Prepare detailed and competitive repair estimates
Quote and ordering of competitively sourced parts and managing additional damage and timelines
Communicate professionally with customers to explain damage assessments and repair options
Liaise with insurance companies and assessors regarding claim processes and estimate approvals
Maintain accurate and organised documentation of all estimates and job records
Collaborate with workshop to schedule repairs and manage workload priorities
Convert private estimators in to repair bookings
What we're looking for
Previous experience as a Vehicle Estimator. The role will provide much needed support to our Senior Estimator
Experience with IBodyShop and Audanet quoting programs
Excellent attention to detail with the ability to accurately assess damage and prepare comprehensive estimates
Strong communication and interpersonal skills for engaging with customers, insurance assessors, and suppliers
Ability to work independently whilst collaborate effectively with workshop team
Problem-solving skills and the ability to manage high-pressure situations, prioritizing work correctly
What we offer
Carlingford Prestige Smash Repairs is committed to providing our team with a supportive and professional work environment. We offer competitive remuneration commensurate and a collaborative workplace culture that values quality repairs and customer service.
About us
Carlingford Prestige Smash Repairs is a family-owned smash repairer specialist servicing the local community for over 40 years. We pride ourselves on delivering exceptional smash repair services with a focus on quality workmanship, customer satisfaction, and professional integrity. We are preferred repairs for several Insurer Companies as well providing quoting for private customers. We are a growing business that values expertise, reliability, and a customer-first approach to everything we do.
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