20 Oct
|
Intetics
|
Sydney
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Please specify...Verification *Thank you for your feedbackYour input helps us improve our service.Experienced WFM/Payroll Specialists – Remote**** Sydney Payroll Experts AustraliaPosted 1 day agoJob ViewedTap Again To CloseJob DescriptionWho you areYou are an experienced Australian systems specialist with at least three years of experience and a strong understanding of workforce management, payroll processes, compliance obligations and the real-world impact of payroll accuracy.
You take pride in delivering accurate, timely outcomes, and you are detail-oriented without losing sight of the bigger picture and approaching broader problem-solving conversations.Your experience may come from system implementation and/or payroll BAU, consulting or a broader HR background with deep payroll exposure.
You may have supported system implementations, testing, data validation or go-live activities.
What matters most is solid payroll capability, sound professional judgement and a genuine focus on Customer outcomes.You communicate clearly, stay calm under pressure and are comfortable working independently in a remote environment while contributing to a high-performing team.Key responsibilitiesInterpret and apply awards, EBAs and legislative requirements with accuracy and confidencePerform detailed reconciliations, compliance reviews and exception analysis to protect payroll integrityAnalyse and transform large payroll datasets, identifying anomalies, trends and root causesContribute to HRIS system implementations, including design, requirements and system auditsPartner with clients during go-live activities, optimisation of their systems and issue resolutionProduce transparent documentation, reporting and control frameworks aligned to best practiceAdvise stakeholders on WFM & Payroll risk, compliance and process improvementsCollaborate with clients and delivery teams to drive consistent, high-quality outcomesContribute to continuous improvement across payroll operations and system capabilityWhat success looks likeYou will be successful in this role if you consistently:Deliver accurate and compliant payroll outcomes in complex environmentsBuild solid, trusted relationships with clients and stakeholdersProactively identify risks and implement practical solutionsContribute positively to team capability and continuous improvementDemonstrate accountability, sound judgement and ownership of outcomesAbout you ( Must have )Minimum 3+ years Australian payroll experience in complex environmentsStrong working knowledge of Australian payroll legislation, awards and compliance obligationsDemonstrated ability to manage complex payroll calculations with accuracy and sound judgementConfidence analysing large datasets, performing reconciliations and working with advanced spreadsheet formulasExperience working with Payroll, Time & Attendance, WFM, HCM or HRIS systemsAbility to identify risk, resolve discrepancies and operate with accountabilityClear written and verbal communication skills, including confidence engaging with stakeholdersComfort working independently in a remote environment while maintaining delivery standardsFull working rights in AustraliaHighly regardedExperience in consulting or multi-client environmentsInvolvement in testing, parallel runs, cutover or go-live activitiesExperience with, or certification in one or more payroll or workforce platforms, e.g. Dayforce, UKG, SAP SuccessFactors Employee Central, Workday, ADP, Employment Hero or similarExperience contributing to process improvement initiativesAbility to interpret business requirements and translate them into payroll or system outcomesTertiary education in Information Technology, Business, or an equivalent related field.About usPayroll Experts Australia is a specialist payroll and workforce management consultancy.
We partner with organisations when payroll is complex, high risk or business critical.
Our work spans payroll operations, system implementations, stabilisation and advisory engagements across a broad range of payroll and workforce systems.Customers trust us because we bring deep payroll expertise, practical thinking and a calm, structured approach to solving problems and providing solutions.
We operate fully remotely and value integrity, collaboration, accountability and doing things properly to benefit our Customers.Payroll Customer Care Consultant – Remote (Australia)Employment Hero is on a mission to make employment easier and more valuable for everyone around the world.
Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since launching in ****, we've grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead.
We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone around the world.
Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since launching in ****, we've grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead.
We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.The EH WayAt Employment Hero, we're proud of our unique DNA, which we call The EH Way.We are Mission First – Our Mission determines what we work on, where we invest, and where we focus.
Every decision runs through a single filter: does this accelerate our Mission?
We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomyWe are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scaleWe Live by Our Values – we role model our values 100% of the timeWe Expect High Performance – we set a high standard and we're not satisfied with being averageThis roleAs a Customer Care Consultant, you'll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product.
In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively.
This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary.This will includeSupport to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as platform configurations.Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes.Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.Assist and collaborate with the wider support team to provide best practice system use and education to all our customers.Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.Take on client and team HR escalations for our customers.Assist with requirements gathering to run post mortems and run internal support team workshops.Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible.Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs).
Proactively contribute feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights.Who you areTo thrive at Employment Hero, you'll need to embody The EH Way – operating with focus, agility, and an obsession with impact.For this role, you'll also bringRelevant Australian Payroll or Financial Services industry experience.Prior exposure to customer experience within a SaaS (Software as a Service) environment.Previous experience in setting up, implementing and/or administrating payroll, HR or Recruitment systems (knowledge of EH Payroll, KeyPay or QuickBooks Payroll is a plus!).
Confident using AI tools such as ChatGPT, Gemini, CoPilot, Claude etc. in your flow of work.Exposure to working in fluid, high change and high velocity environments.Empathetic approach that always puts your customer's needs first.Problem solving skills with a sound and thorough approach to technical troubleshooting.Ability to manage competing priorities, working autonomously; requesting assistance where needed.Solid and polished verbal and written communication skills.What we can offerAt Employment Hero, we don't just talk about a better way to work – we live it.
Joining Employment Hero meansYou will work remotely, with the flexibility to own your time and impactYou will access cutting-edge tools to amplify your work, knowledge and outputsYou'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your lifeYou'll own ESOP (employee share options) in one of the world's fastest-growing tech companiesYou'll also have access to a wide range of benefits that includes – a very generous parental leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunitiesAnnual Global Gathering – so far we've been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September ****Privacy and AI NoticesWe're AI-first, so may use AI tools to review your applications and support our interviewing and hiring process.
They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.
These tools do not replace human judgment and the final hiring decision sits with our team.We verify candidate identity and location as part of our hiring process.Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.At Employment Hero, we are committed to safeguarding the privacy of your application data.
By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
Payroll Implementation Consultant – Remote**** Perth Sausage Dog HotelPosted 1 day agoJob ViewedTap Again To CloseJob DescriptionAs a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.
Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community .
We provide structured training, mentorship, and ongoing support for agents located in the Australia , ensuring you're fully equipped to succeed regardless of location.Key ResponsibilitiesRespond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.Support clients with booking modifications, cancellations, and special travel requests.Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.Follow up with clients to confirm travel plans and gather feedback post-trip.Address concerns with empathy and efficiency, ensuring client satisfaction.Remote flexibility – work from anywhere, with hours that fit your lifestyle.Exclusive travel perks and access to industry-only discounts.Qualified growth – ongoing training and support from a dedicated team.Be part of a passionate community focused on building dreams and memories through travel.What We're Looking ForExcellent communication skills—both written and verbal.A background in customer service, ideally within travel, tourism, or hospitality.High attention to detail, strong organizational habits, and a proactive mindset.Tech-savvy and able to learn new systems and booking tools quickly.A genuine enthusiasm for travel and helping others create memorable experiences.Your Gateway to a Rewarding Career in Travel!
Are you passionate about your clients and delivering outstanding customer service?
Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team.
We pride ourselves on creating a professional, supportive, and cooperative environment, where you can grow, build lasting relationships, and continuously learn.What We Offer:· Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
· Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
· Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
· Attractive Perks:· Employee discounts to fuel your passion.
· Flexible schedule for a better work-life balance.
· Professional development assistance to advance your career.Your Role:· Deliver professional customer service in-person, via phone, or email.
· Assist clients in planning seamless experiences.
· Prepare and manage client itineraries and needs.
· Maintain meticulous records in line with government regulations and company policies.
· Organize and manage files effectively.Who We Are Looking For:· A responsible, self-driven individual with a strong work ethic and professional demeanor.
· Someone who thrives both independently and as a team player.
· A detail-oriented, organized professional with exceptional communication skills.
· Coachability and a keenness to learn and grow within the industry.Embark on a journey today, where your career is as rewarding as the experiences you create for others.
Apply now and let your professional adventure begin!
As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home.
You'll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable.
From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide.
We've built our reputation on trust, consistency, and heart—and we're excited to welcome someone who shares those values.As a Remote Travel Consultant,
you'll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home.
You'll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable.
From handling bookings to troubleshooting challenges, you'll bring professionalism, care, and that classic service mindset that never goes out of style.Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide.
We've built our reputation on trust, consistency, and heart—and we're excited to welcome someone who shares those values.Key ResponsibilitiesEngage with client inquiries across email, phone, and messaging channels with timely, polished communication.Support travelers with booking updates, modifications, cancellations, and special requests.Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.Follow up to confirm trip details and gather feedback post-travel.Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.BenefitsFully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.Exclusive travel perks and access to industry-only discounts.Professional development through ongoing training, mentorship, and team support.Community culture where passion for travel, connection, and meaningful memories drives everything we do.What We're Looking ForStrong written and verbal communication skills.Experience in customer service—ideally in travel, tourism, or hospitality.High attention to detail with strong organizational and follow-through habits.Tech-savvy and quick to adapt to new systems and booking tools.A genuine love for travel and helping others design unforgettable journeys.Description:As a Holiday Consultant , youll help families, couples, and groups plan memorable holidays year-round.
Youll provide personalized recommendations, coordinate bookings, and ensure every trip is seamless and stress-free from start to finish.Responsibilities:Recommend customized holiday packages and itineraries.Arrange accommodations, tours, and seasonal excursions.Share destination insights and highlight local events or experiences.Maintain clear communication with clients before and during travel.Qualifications:Strong communication and interpersonal skills.Enthusiasm for travel, culture, and holiday planning.Organized, detail-oriented, and comfortable working remotely.What We Offer:Comprehensive training and professional development.Supportive, mentorship-driven team culture.Access to travel education, industry resources, and exclusive perks.About the latest Middle lidar processing specialist Jobsin Hobart !
About the Role:As a Holiday Specialist , youll design customized holiday experiences that match each clients preferences and goals.
From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.Responsibilities:Consult with clients to understand their holiday vision and travel needs.Recommend destinations, accommodations, and activities.Coordinate bookings, itineraries, and travel documentation.Stay up to date on seasonal events, promotions, and destinations.Provide ongoing support and clear communication throughout the planning process.Qualifications:Excellent communication and client service skills.Strong attention to detail and organization.Self-motivated and comfortable working remotely.Passion for travel, holidays, and creating memorable experiences.What We Offer:Comprehensive training and mentorship for new team members.Supportive, collaborative team culture.Access to travel education, holiday supplier resources, and exclusive industry perksWe're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure.
This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process.
You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.Must be authorized to work in the US, UK, Australia, LATAM, or SpainWe're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure.
This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process.
You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.Must be authorized to work in the US, UK, Australia, LATAM, or SpainWhat You'll Do:Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travelCoordinate reservations for flights, hotels, transportation, and travel experiencesReview booking confirmations and travel documents to ensure accuracy and completenessCommunicate with clients to gather travel preferences and provide itinerary updatesResearch destinations, accommodations, and travel options based on client needsMonitor reservation changes, travel schedules, and outstanding booking itemsMaintain organized digital records and client documentationDeliver exceptional customer service before, during, and after travelWhat We're Looking For:Strong communication and customer service skillsExcellent organizational and time management skillsStrong written and verbal communication abilitiesAbility to multitask and prioritize in a remote work environmentComfortable learning new technology and online booking platformsDetail oriented, dependable, and proactivePassion for creating exceptional travel experiencesStrong communication and organizational skillsAbility to work independently while managing multiple prioritiesWhat You'll Get:Fully work from home from homeFlexible schedulingComprehensive onboarding and ongoing trainingEstablished systems and workflows designed for successSupportive team workplace with mentorshipProfessional growth and development opportunitiesAccess to travel industry resources and exclusive travel benefitsRequirements:Must be authorized to work in the US, UK, Australia, LATAM, or SpainMust have access to reliable internetThe Barista is responsible for preparing and serving a variety of hot and cold beverages, providing excellent customer service, and maintaining a clean and welcoming environment.
This role requires knowledge of coffee flavors, brewing methods, and drink recipes.Responsibilities:Prepare and serve beverages, snacks, and pastriesOffer advice to customers on drink choicesOperate coffee machines and other equipmentClean and maintain equipment and work areaMonitor stock levels and order suppliesCreate a welcoming atmosphere for customersQualifications:High school diploma or equivalentPrior experience in a similar roleKnowledge of coffee brewing methods and recipesAbility to work in a quick-paced environmentGood interpersonal and communication skillsReceive personalized job recommendations.Please wait while we submit your request.You will receive the job details via email shortly.Report JobReason for reportingReport sent.
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📌 Payroll & Hr Saas Support Specialist – Remote (Sydney)
🏢 Intetics
📍 Sydney