Social Media and Graphic Design CoordinatorHop To It Collective Pty Ltd – Brisbane QLDContent, content, content.If you live on Reels and TikTok, if you can't sit in a good restaurant without framing the plate, if you've got a genuine obsession with graphic design, and with what's working on social this week and not last year, keep reading.Hop To It Collective is a marketing and creative agency in Brisbane.
We're looking for a Social Media and Graphic Design Coordinator who can create at volume, keep the quality high, and give every client content and artwork they'd brag about.Who we work withOur clients sit across five main groups:Community and leagues clubsHotels and pubsBarsRestaurantsTechnology and service providersWe work across Facebook, Instagram, LinkedIn, Google Business, TikTok and Threads.
Day to day, our client focus sits mainly on LinkedIn, Facebook, Instagram and Google Business, with a handful of venues running TikTok as well.About the roleYou'll sit in our Creative department, reporting to the Head of Creative and working closely with our Customer Success Managers.The heart of this job is content creation and graphic design.
Every post, Reel, story and piece of artwork is a chance to grab attention and make people feel something real, with captions that capture the personality and energy of every brand we work with.
Alongside that, you'll design the artwork that brings our venues to life: event posters, promo campaigns, menus, in-venue screens, signage and the graphics that tie it all together on and offline.You'll live and breathe social every day.
Design is where you'll grow.One day you're filming a packed Friday night at a club.
The next you're designing the poster for next month's tribute show.
Then you're making a technology brand look sharp and sound human on LinkedIn.You'll also have a hand in strategy.
You'll sit in content planning sessions and bring formats, trends, design ideas and performance insight to the table.
Strategy direction is set with the Head of Creative and the Customer Success Managers, and your creative instinct is a big part of what shapes it.Where this role can goThere's plenty of room to grow here, and for the right person this role is a real path forward.What you'll be doingCreating contentCreate static tiles, carousels, stories and short-form video across a wide range of client brandsAttend on-site content capture sessions at client venues, capturing food, beverage, atmosphere, events and staff momentsRepurpose supplied and captured assets so every client gets maximum value out of every shootWrite captions with the right voice, hashtags and formatting for each platformKeep an eye on trends, formats and algorithm changes,



and bring the valuable ones to the teamRunning the accountsManage content calendars and monthly content plans for your assigned accounts, prepared in advance for client review and approvalSchedule and publish all approved content accurately, on time and correctly formatted for every platformHandle community management during business hours, replying to comments, messages and story interactions in each brand's voiceEscalate complaints, negative reviews or anything sensitive to the relevant Customer Success ManagerPut together monthly performance snapshots and reports covering reach, engagement, top content and what you'd do nextDeliver to the standard of each client's package, whether they're on a lighter plan or a full content partnershipDesigningDesign compelling artwork across print, digital and social mediaCreate event and promotional artwork for venues, including posters, menus, flyers, in-venue screen content, signage and bannersProduce print-ready and digital-ready files with the right sizing, bleed, resolution and formatsBuild campaign creative that works across social, digital ads, email, websites and in-venueWork within existing brand guidelines, and help develop or refresh visual identities when the brief calls for itBuild and maintain templates so the team can move quickly without losing consistencyOur toolsDesign across Adobe Creative Cloud and CanvaBecome the in-house expert in our own Hop To It Collective social media management platform, using it to plan, schedule, publish and report across the whole portfolioTrack your workload, content and design jobs in Monday.comKeep the digital asset library, brand files and templates organised and labelled so the team can find what they needContributing to strategyTake part in content planning sessions and bring ideas for themes, series, platform-native formats and visual directionShare what you're seeing in the numbers and in the comments to help shape the next month's planSuggest campaign concepts and creative treatments for venue promotions, events and seasonal activityAbout youYour camera roll is mostly food, venue lighting and half-finished content ideas, and your desktop has more fonts than it probably needs.
You're obsessed with graphic design and typography, and you notice it everywhere: menus, shopfronts, packaging, gig posters.
You can tell the difference between a trend worth jumping on and one that'll age badly by Thursday,



and you know when a design needs one more element and when it needs three fewer.What we're afterA design portfolio is essential, along with examples of social media accounts you've managed and content you've created1 to 3 years in social media coordination, graphic design, content creation, digital marketing or similarStrong design skills in Adobe Creative Cloud (Photoshop, Illustrator and InDesign) as well as CanvaA good eye for typography, layout, colour and hierarchy, and the ability to work cleanly within brand guidelinesYou've run Meta accounts and ideally TikTok and LinkedIn, from planning through to posting, community management and reportingConfident capturing content on site with a phone, with a good eye for framing, light and the moment worth capturingStrong writer who can switch voice between brands without losing the plotOrganised enough to keep dozens of accounts, calendars, design jobs and approval deadlines moving at onceComfortable picking up new platforms and tools quicklyFamiliar with scheduling tools and project management platforms (we use Monday.com)Nice to haveShort-form video skills, including shooting and editing in CapCut, Adobe Express, Premiere or similarMotion graphics or animation skills, such as After Effects or animated Canva workQualifications in graphic design.
Not essential if the work speaks for itselfExperience or genuine interest in hospitality, bars, dining or entertainmentExperience preparing artwork for print and working with printers or signage suppliersExperience coordinating design requests or working with other designersCuriosity about technology and service brands and how to make them interestingReports to: Head of CreativeDepartment: CreativeLocation: Brisbane and South East Queensland, hybrid, with regular travel to client venues.
Some evenings and weekends depending on what's onFull timeQLD driver's licence, or the ability to get oneLaptop and gear suppliedWhy work with usA creative-first role.
Making it is the job, not an afterthoughtVariety across content and design: running accounts one hour, a poster campaign the nextDozens of accounts across clubs, pubs, bars, restaurants and technology brandsA real path to leading design for the right personYour ideas get used.
That's the whole reason we're hiringA small team that knows hospitality inside out and doesn't do things by committeeFlexible hoursShow us your work.
A design portfolio is essential, along with examples of social media accounts you've managed and content you've created.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Social Media & Graphic Design Maestro (Brisbane)
🏢 Hop To It Collective
📍 Brisbane