Appointment Setter - Proactive Customer Service TeamAppointment Setter - Proactive Customer Care TeamBrisbane | Office Based | Full-Time 38 hours per weekThe RoleAre you someone who loves connecting with people, thrives on organisation, and takes pride in delivering a great customer experience?
We're on the lookout for a people-loving, detail-driven Appointment Setter for our Proactive Customer Care Team based in Brisbane.This role is all about being the trusted point of contact for our customers — helping them feel informed, supported, and looked after throughout their solar journey.
You'll play a key role in managing customer communication, coordinating appointments, and ensuring every interaction is smooth, professional, and positive.If you're the kind of person who enjoys a busy day, loves a well-organised calendar, and can bring calm energy to a rapid-paced environment, we'd love to hear from you.What You'll Be Doing Connecting with customers – managing inbound calls through our **** number and providing friendly, helpful support Managing appointments – booking, confirming, and coordinating key customer milestones including Post Site, MS, Post-Install, and more Keeping things running smoothly – maintaining accurate calendars, schedules,



and customer records Creating great first impressions – conducting Welcome Calls to ensure recent customers feel confident and supported from day one✨ Supporting an exceptional customer journey – helping deliver a seamless experience from initial contact through to installation completionWhat We're Looking ForYou'll bring:Previous customer service, administration, scheduling, or call-handling experienceConfidence and professionalism when speaking with customers over the phoneStrong organisation skills and the ability to manage multiple prioritiesExcellent communication skills and attention to detailA positive attitude and a natural ability to build rapportA love for structure, processes, and getting things doneExperience in contact centres, appointment setting, bookings, administration, or service coordination will be highly regarded — but we're most interested in your ability to communicate well and deliver a great customer experience.How to ApplyWe'd love to hear from you.
When applying, please include:✅ Your resume, highlighting relevant customer-facing, administration, or phone-based experience✅ A short cover letter telling us:What customer service or call-based roles you've worked inYour experience with bookings, scheduling, calendars, or appointment settingWhy this opportunity with RESINC Solar & Batteries feels like the right fit for youApplications will be reviewed based on relevant experience and demonstrated capability, not generic responses.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Appointment Setter - Customer Care & Scheduling Pro (Brisbane)
🏢 RESINC Property
📍 Brisbane