This is a hands-on team leadership role where you'll coordinate national pre-delivery work, manage technician workloads and make sure equipment is checked, tested and completed to a high standard before it leaves us.You'll work closely with Sales Operations, the Warehouse team and technical teams to manage priorities, resolve issues and keep jobs moving.You'll also be expected to roll up your sleeves and support the team with pre-delivery work when required.Key responsibilities include:Lead, coach and support the Pre-Delivery Technician teamAllocate and prioritise pre-delivery work ordersManage daily workloads and resolve team escalationsEnsure equipment, software and licensing are ready for each jobMaintain quality, accuracy and timely completion of pre-delivery workWork closely with Sales Operations and Warehouse teams across AustraliaReview completed work and maintain strong quality standardsIdentify opportunities to improve processes, team capability and efficiencySupport the team with hands-on pre-delivery work when requiredThe PD also places a strong focus on team coaching, workload management, quality checking and continuous improvement.About YouYou're an organised and practical team leader who enjoys keeping people focused and work moving.You bring:Experience leading or coordinating a technical, warehouse,



service or operations teamStrong organisation and workload management skillsGood problem-solving and decision-making abilityStrong attention to detail and qualityConfident communication and stakeholder management skillsA hands-on approach and willingness to support the team when neededGood computer skills and confidence working with business systemsA background in electronics or IT will be highly regarded.Join a growing technology business where you'll have the opportunity to lead a team, improve processes and play an important role in getting our technology ready for customers across Australia.What You'll GetTeam leadership role based in BundooraExposure to leading positioning and automation technologyOngoing technical and leadership developmentCareer progression opportunitiesFlare discounts and wellbeing benefitsDiscounted gym memberships and health insuranceSupportive and experienced team cultureThe OpportunityIf you enjoy leading people, improving processes and making sure things are done properly and on time, this is a great chance to step into a key operational role with Aptella.You'll help build a strong team, maintain high quality standards and ensure our customers receive equipment that is ready to perform from day one.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Pre-Delivery Team Lead: Quality & Readiness (Melbourne)
🏢 Position Partners
📍 Melbourne