Our client is a is an established and growing Obstetrics and Gynaecology practice providing personalised women's healthcare across multiple locations in Melbourne.
The practice provides comprehensive obstetric and gynaecological care with a strong focus on compassionate, patient-centred service and supporting women throughout their pregnancy and broader health journey.
Their philosophy is centred around creating a warm, supportive and qualified experience for every patient and family.About the RoleThey are actively seeking an experienced and highly organised Medical Receptionist to support the daily operations of the practice and assist with the coordination of specialist obstetric and gynaecological services.
This role is responsible for coordinating the day-to-day administration of the clinic, supporting patients throughout their care journey, managing specialist medical bookings and ensuring a high standard of patient service is maintained at all times.This is a full-time position working 38 hours per week across varying shifts between 8:00am and 7:00pm.
The role will involve working across multiple clinic locations, currently including North Melbourne and Altona North.Key ResponsibilitiesCoordinate daily administration and reception operations of the practiceManage specialist appointments, bookings and patient enquiriesProvide a professional, caring and welcoming experience for patients and visitorsSupport patients throughout surgical, hospital admission and delivery processesCoordinate with hospitals regarding procedures, admissions and deliveriesProcess billing, Medicare,
private health fund and inpatient claimsManage patient records and medical administration systemsHandle phone enquiries with professionalism and empathySupport the day-to-day operations of the specialist practiceAbout YouExperience within an Obstetrics & Gynaecology, specialist medical or private healthcareStrong experience in medical administration and specialist reception dutiesExperience using GENTU or similar medical practice management softwareExcellent communication and interpersonal skills with an exceptional phone mannerHigh attention to detail and strong organisational capabilityAbility to multitask and manage competing priorities within a busy clinic environmentA professional, compassionate and patient-focused approachFlexibility to work across multiple clinic locations when requiredWhat's on OfferSupportive and professional specialist healthcare environmentOpportunity to work closely with an experienced Obstetrician & GynaecologistDiverse and rewarding role within women's healthCompetitive remunerationStable and growing practice with multiple clinic locationsApply NowIf this opportunity sounds like the right fit for you, please click the "Apply" button to submit your application.
For a confidential discussion regarding the role, please contact HR Expertise.
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