Full-time Permanent Reception / Administration role in Inner Brisbane CBDYour new company This established financial planning practice provides specialised aged care and retirement advice, supporting clients through key financial decisions.
They offer a professional, client-focused environment where quality service, accuracy, compliance, and strong relationships are highly valued.Your new role As the Receptionist / Administrator, you will be the first point of contact for clients while providing high-quality administrative support across the office.
You will help create a welcoming and professional experience for clients, maintain accurate records and assist the wider team with day-to-day operations.Key responsibilities will include:Answering incoming calls professionally and directing enquiries appropriatelyWelcoming clients and ensuring meeting rooms are prepared and maintainedSending appointment confirmations and confirming meetings in advancePreparing client folders and documentation for upcoming appointmentsScanning,
filing and maintaining accurate client recordsSupporting the administration of Centrelink-related client servicesCollecting and distributing mailMaintaining office presentation and ordering consumablesProviding administrative support to advisers and the wider teamWhat you'll need to succeed Your previous experience in reception or administration will be highly beneficial, as well as:Strong written and verbal communication skillsA professional, warm and confident approach to client interactionsExcellent attention to detail and commitment to accuracyStrong organisation, prioritisation and time-management skillsAbility to work independently and manage competing responsibilitiesConfidence learning new systems and technical processesStrong relationship-building and stakeholder engagement skillsA proactive, self-starting approach with a willingness to support the broader teamExperience working within financial services would be highly regardedWhat you'll get in return In return for your hard work, you'll be rewarded with:Competitive salary + Super (experience dependent)Early finish on FridaysGreat experienceWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.