Join the Koko Team - Store Manager Como At Koko Black Group, we create more than premium chocolate, we create moments of connection, craftsmanship and delight.We're looking for an inspiring and commercially driven Store Manager to lead our Como store in South Yarra, bringing our passion for premium chocolate and exceptional customer experiences to life.If you're a leader who loves developing people, driving results and creating memorable customer experiences, we'd love to hear from you!
Why You'll Love Being Part of Koko Black Group40% team member discount - enjoy our delicious range of premium chocolatesSupportive team culture - values-led, collaborative and focused on your growthCareer growth & development - ongoing learning and opportunities to develop your leadership capabilityA premium retail environment - lead a beautiful store where quality, presentation and customer experience come firstMake your mark - take ownership of your store, develop your team and drive its success Your Role as Store ManagerAs our Store Manager at Como, you'll take ownership of the store's day-to-day operations, commercial performance and team culture.You'll be a hands-on leader who inspires your team, creates an engaging environment and ensures every customer receives the exceptional Koko Black experience we're known for.You'll:Lead and inspire - create a positive, inclusive and high-performing team cultureCoach and develop - recruit, train and support your team to grow their skills and confidenceDrive commercial performance - take ownership of sales targets, budgets, labour and key performance indicatorsDeliver exceptional customer experiences - lead by example and create memorable Koko MomentsOwn store operations - oversee rostering, stock management, inventory,



compliance and daily store performanceMaintain premium standards - ensure exceptional visual merchandising, product presentation and store cleanlinessBuild team engagement - celebrate successes, provide meaningful feedback and create an environment where your team can thriveLead with accountability - demonstrate our values of Passion, Leadership, Ownership and Trust in everything you do About YouWe're looking for someone who brings:Previous Store Manager experience or strong Assistant Store Manager experience with a readiness to take the next stepA proven ability to lead, coach and develop high-performing retail teamsStrong commercial acumen and confidence managing sales, budgets, labour and store performanceA genuine passion for delivering exceptional customer experiencesA hands-on leadership style with the ability to motivate and inspire othersExcellent communication, organisation and problem-solving skillsExperience in premium retail, hospitality or a customer-focused environment would be highly regardedConfidence working in a fast-paced environment while maintaining exceptional standardsFlexibility to work a roster including weekends, public holidays and peak trading periodsAnd of course a love of chocolate!
Be Part of Something SpecialAt Koko Black Group, we believe outstanding leadership is about more than achieving results.
It's about developing people, creating meaningful connections and inspiring your team to deliver something extraordinary every day.As Store Manager at Como, you'll have the opportunity to make a genuine impact, take ownership of your store and grow your career with a proudly Australian premium chocolate brand.
Apply now to join Koko Black Group as our Store Manager at Como and help us create memorable Koko Moments, one chocolate at a time!

📌 Store Manager - Como (Melbourne)
🏢 Koko Black
📍 Melbourne