Expression of Interest - Customer Service Representative SNSW Clerk Grade 3/4- starting annual salary $74,****** plus superannuation and leave loading Employment Type: Full-time ongoing Locations: Moree Service CentreLooking to build your customer service skills in a fast-paced, people-focused environment?
This could be the chance for you!
About OpportunityJoin our busy Service Centre team and be at the heart of the customer experience.
No two days are the same.
You'll support customers face-to-face, solve problems, and make a genuine difference with every interaction.
About you You're someone who:Thrives in a fast-paced, customer-focused environmentCommunicates clearly and confidentlyBrings patience, empathy, and a solutions-focused mindsetStays calm under pressure and enjoys helping people If you take pride in great service and being the person others rely on, we want to hear from you.What You'll Be DoingProviding frontline support and guidance to customersHandling a wide range of enquiries with professionalism and careWorking as part of a team to keep the centre running smoothlyResolving issues and complaints with accuracy and empathyUsing systems and technology to manage customer interactionsHow to apply Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).
Closing Date: Monday 26 October **** at 9:59amFurther Information: For enquiries relating to recruitment please contact Joy Lethieullier via ******
Click Here to access the Role Description.
Visit the




Capability Application Tool to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.Click here to view our approach on the use of AI in recruitment.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Careers at Department of Customer ServiceA career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.You can view our full diversity and inclusion statement here.We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or ******.
For more information, please visitInformation
on some of the different types of disabilitiesInformation on adjustments
available for the recruitment process

📌 Eoi - Customer Service Representative (Moree)
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