Clinical Case Manager - Registered NurseAbout the Role:We are recruiting an experienced Registered Nurse to join our APAC Clinical Operations team in a dynamic, diverse and fulfilling role.
Our nurse-led team, which includes doctors, coordinators and administrators, coordinates medical care for people who are injured or unwell overseas, and supports families through unfamiliar healthcare systems.This role presents an exceptional prospect for a nurse to transition from the demands of a clinical environment into an office-based position, while continuing to apply their valuable clinical expertise in a global context.Key benefits:Office-based role while maintaining patient contact via telephone and digital platformsFlexible daytime working patterns - working 4 x 10-hour shifts per week between the hours of 8am to 8pm.Access to Healix Academy, offering professional development and qualifications (e.g. ILM Level 5 Leadership & Management, clinical pathway development, risk management)About Healix International:Our purpose is to help people in difficult situations—whether that's a cancer diagnosis, needing medical assistance far from home, or being affected by conflict or natural disaster.
We support them, guide them, and ensure they receive the care they need.
If necessary, we coordinate their safe return home.We are a multidisciplinary, supportive team of problem-solvers who are experts in navigating the global health and security landscape.
Our wider team includes doctors, coordinators and security specialists,



all working collaboratively to deliver the best outcomes for our patients.About YouRegistered Nurse with a current AHPRA Nurse RegistrationPost-registration clinical experience (ideally 3+ years)Previous experience in case management or care coordination is advantageousClinical background may include:Primary care / general medical or surgical nursing (adult and/or paediatric)Acute care (e.g. ICU, Emergency Department, Acute Assessment Unit)Military or remote/expedition nursingPublic health or travel health nursingHumanitarian or NGO environmentsSkills and attributes:Strong clinical judgement with the ability to identify and escalate critical medical issuesConfident communicator with excellent telephone etiquetteStrong written communication skills in EnglishProficient in Microsoft Office applications (Word, Excel, PowerPoint) and case management systemsAbility to work effectively under pressure in a fast-paced, global environmentAdaptable, empathetic and solutions-focused approachAdditional language skills are advantageousEnjoys working collaboratively and developing clear, patient-centred care plansAbout this roleAs a Clinical Case Manager, you will play a pivotal role in addressing the healthcare needs of a diverse global patient base.




Responsibilities include:Conducting medical case management activities with a focus on patient wellbeing and satisfactionProviding medical advice and recommendations to patients and clients via telephone and digital communicationLiaising with international healthcare providers to obtain medical information, coordinate treatment, and recommend care plansAssessing medical reports and preparing referrals to ensure appropriate and timely patient care, while supporting duty-of-care obligationsEvaluating local standards of care against international best practice and advising on fitness to travel (including fitness to fly)Conducting pre-travel medical screenings and providing overseas travel health adviceCollaborating with non-medical colleagues and consulting with in-house doctors to develop safe, effective care plansArranging medical evacuations and repatriations via commercial airlines (with medical escorts) or air ambulanceOpportunities to act as a medical escort on international repatriationsContributing to internal quality improvement initiativesImportant InformationLocation:Healix Australia, JustCo Emporium, Level 4, 287 Lonsdale Street, Melbourne VIC ****, Melbourne, Australia, Greater Melbourne, ****Date Posted:18th October ****Closing Date:21st November ****Industry:ConsultancyJob Type:Full timeSalary:From $100,****** Yearly to $110,****** YearlyWhat you will needRequired criteriaWe require basic IT skills along with excellent written and verbal communication skills Ability to work within a team environment as well as directly with clientsBe able to work independently in order to plan and manage their caseload.AHPRA Registration

📌 Clinical Case Manager - Registered Nurse (Melbourne)
🏢 Healix
📍 Melbourne