Admin Assistant in Glebe The CompanyA small, hands-on business in Glebe is looking for a sharp, hardworking and reliable Service Coordinator / Administrator.The RoleThis is a rapid-paced, reactive coordination role where you will be responsible for receiving maintenance requests and organising tradesmen to jobs.The environment can be busy and stressful at times, so the successful candidate will need to be responsive, organised and comfortable working with KPIs and turnaround times.Key ResponsibilitiesAnswering incoming phone calls and responding to emailsReceiving and processing maintenance/service requestsCoordinating plumbers and roofers and allocating them to jobsEnsuring jobs are responded to within required timeframesCompleting a high volume of data entry and updating job informationUsing WorkBuddy to manage service jobs and recordsMonitoring outstanding jobs and following up with trades as requiredProviding updates and maintaining clear communication throughout the job processWorking towards KPIsGeneral administrative support as requiredAbout YouSharp, switched-on and a quick learnerHardworking with a strong work ethicHighly organised and able to prioritiseComfortable working in a fast-paced and reactive environmentConfident communicating over the phone and emailAccurate with data entry and administrationAble to remain calm when workloads become stressfulKPI and deadline drivenReliable and willing to get stuck inIf this sounds like the job for you, please click "apply now" or send your resume to
📌 Operations Coordinator (Sydney)
🏢 Hays
📍 Sydney
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