Footscray location, with flexible, hybrid work arrangement
Applications close 2 November ****
About State Trustees
At State Trustees, we support Victorians from all walks of life with their financial and legal affairs, particularly during life's most important and challenging moments.
As a Victorian Government-backed organisation, we provide trusted services that help people plan, protect, and manage their affairs with confidence, ensuring peace of mind when it matters most.
About the Role
As a Business Solutions Designer at State Trustees, you'll collaborate with business stakeholders, project teams and technology specialists to understand needs and design practical, integrated solutions.
You'll lead solution design from requirements gathering to implementation, balancing business needs, cost, risk and timelines to deliver technology solutions that improve operations and client outcomes.
Responsibilities
Lead requirements gathering, analysis and solution design for technology initiatives
Facilitate workshops with business and technical stakeholders to identify needs, options and solutions
Develop solution options and design artefacts
Translate business requirements into scalable, supportable and cost-effective solutions
Lead and coordinate the delivery of technology solutions and enhancements
Work with delivery teams through planning, testing, implementation and handover
Provide advice on system enhancements and improvements
Identify opportunities to simplify systems and improve processes
Support the implementation and adoption of technology changes
Build strong relationships with stakeholders, delivery teams and service providers




Skills and Experience
Tertiary qualification in Information Technology, Business Management or related discipline, or equivalent experience
Strong experience in business analysis, solution design or a similar technology role
Strong analytical and problem-solving skills, with experience resolving complex challenges
Demonstrated ability to translate business requirements into practical technology solutions
Understanding of solution architecture concepts, including integration patterns, data flows, APIs, cloud technologies and enterprise applications
Experience facilitating workshops and engaging business and technical stakeholders
Experience across the system development life cycle
Experience working in Agile environments and coordinating delivery activities
Well-developed stakeholder management skills
Understanding of system design, development, infrastructure and database concepts
Excellent written and verbal communication skills
Experience in financial services, digital systems, business process re-engineering or process improvement will be highly regarded, as will experience with Salesforce, Oracle, Azure DevOps, JIRA or similar platforms.
Employee Perks
Our people's wellbeing is important, and we are proud to offer the following benefits:
Career development
Health and well-being programs
Flexible working conditions
Education assistance
Purchased leave
Employee assistance program
Reward and recognition program
Free Will preparation
Retailer discounts
Charitable workplace giving
Employee social club
Click the Apply button to commence the application process.

📌 Business Solutions Designer (Melbourne)
🏢 State Trustees
📍 Melbourne