Lead and support a team of legal assistants in the Warrnambool office, working alongside the Regional Manager to deliver outstanding service and make a difference in the community.
Maximum term position up to January ****
This is a parental leave coverage
Salary range: $89,029 - $104,924 plus super
Up to $15,900 in salary packaging, flexible hybrid work arrangement
About the role
Victoria Legal Aid (VLA) is seeking an experienced people leader to join our Warrnambool team.
As an Administrative Service Manager (ASM), you'll provide leadership and operational support to a team of legal assistants, supporting the South Coast region.
In this role, you will:
lead and support staff performance, recruitment and training ensuring the team can deliver high-quality services
coordinate workforce scheduling and day-to-day office operations, including managing the office budget and facilities
represent VLA externally through seminars, meetings and engagement with key stakeholders
build and maintain strong stakeholder relationships to support VLA's organisational goals, service delivery and community initiatives.
This role is based at our Warrnambool office on Gunditjmara Country.
Why Warrnambool?
Vibrant local culture of art, music, food and history
Relaxed coastal living with stunning beaches and views
Excellent work life balance without the noise and traffic
Surrounded by nature- close to the Grampians, parks and reserves that protect native plants and wildlife
About you
As our ideal candidate, you will possess:
Leadership skills and experience in managing and developing staff.
Experience in coordinating administrative functions, specifically office procedures and practices
Highly proficient IT skills.




Exceptional organisational skills with the capacity to manage changing environments and ability to prioritise your workload to meet tight deadlines.
Strong interpersonal skills, with the ability to effectively communicate with people from diverse social and cultural backgrounds, and stakeholders at all levels.
Don't meet every requirement?
At VLA, we understand that your work and life experiences can be just as valuable.
If your CV doesn't align perfectly with our job description, we strongly encourage you to apply.
You may be just the right candidate.
About VLA
We offer legal representation, family dispute resolution and non-legal advocacy to those who need it most.
With over ****+ staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we.
We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse.
Your unique ideas and perspectives are valued so that we best represent the people we serve.
Employee benefits
A focus on work-life balance, including flexible working arrangements
Hybrid work from home & office model
Generous leave benefits, including:




Three days paid seasonal leave (to be taken between Boxing Day and New Year's Day public holidays)
Paid gender affirmation leave
Five days both paid reproductive and fertility leave per calendar year
Annual 3% salary increase each December plus performance-related salary incentives
Attractive
salary packaging
options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 PLUS Novated Leasing
Individual learning and professional development opportunities, tailored
to your role and career goals
Free annual flu vaccinations
Access to our Employee Assistance Program, including confidential counselling and access to a range of mental health and wellbeing resources.
How to apply
To be considered for this role, please submit your current
resume
and a
cover letter.
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with
our team
.
For further information, please review the attached position description or contact Amanda Chambers, Regional Manager on **************or
[email protected]
.
No agency applications will be accepted.
Applications close by *****pm on Monday 2 November ****.
Other relevant information
It is a requirement that staff attend for office-based days at their primary work location.
In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
VLA is committed to putting the safety and wellbeing of children first.

📌 Administrative Services Manager (Warrnambool)
🏢 Victoria Legal Aid
📍 Warrnambool