Previous experience with billings admin is strongly desirable & full working rights.
We are looking for someone with minimum of 5 years experience in the role.
ROLE DETAILS
Location:
Sydney CBD
Hourly Rate:
Up to $47 per hour + super
Contract:
4 - 6 weeks with potential to extend / go perm
Start Date:
Immediate
Hours:
Full-time, Monday to Friday, 8:00am–4:00pm
Working Arrangements:
On-site
ABOUT THE COMPANY
This well-established specialist healthcare practice is known for delivering exceptional patient care within a premium private healthcare environment.
With a warm, welcoming culture and a strong focus on personalised service, the team is passionate about making a meaningful difference in patients' lives.
You'll be joining a collaborative, close-knit team that values professionalism, compassion and initiative, with an exciting opportunity to contribute to a growing practice.
ABOUT THE ROLE
An exciting opportunity for a senior Medical Administrator to support the smooth running of a busy specialist healthcare practice.
With a key focus on Medicare billing, invoicing and broader administrative support, you'll work closely with clinicians and the wider team to deliver seamless day-to-day operations.
This varied, hands-on role is ideal for someone who enjoys taking ownership, thrives in a fast-paced environment and brings a warm, proactive approach to patient care.
DUTIES
Manage Medicare billing, claims processing and private patient invoicing
Process payments, reconcile accounts and support general financial administration
Coordinate patient appointments, bookings and specialist schedules




Maintain accurate patient records and confidential medical documentation
Manage patient onboarding, consent forms and related administration
Liaise with clinicians, specialists and external healthcare providers
Respond to patient enquiries with professionalism, empathy and discretion
Provide reception and front-desk support when required
Assist with broader administrative tasks and identify opportunities to improve internal processes
SKILLS & EXPERIENCE
Previous experience in medical administration, ideally within a private specialist practice
Demonstrated experience with Medicare billing and claims processing is essential
Robust understanding of private medical billing, invoicing and accounts administration
Experience with payment reconciliation and broader financial administration highly regarded
Familiarity with medical practice management systems such as Genie, Gen 2 or similar
Excellent organisational skills and strong attention to detail
Confidence working autonomously and managing competing priorities
Warm, empathetic communication style and the ability to navigate sensitive patient interactions
Proactive, adaptable and happy to support across a variety of administrative functions
Payroll exposure would be advantageous but is not essential




BENEFITS
Competitive hourly rate of up to $47 per hour + super
Convenient Sydney CBD location, close to public transport
Monday to Friday hours, supporting a consistent work routine
Opportunity to work within a premium specialist healthcare practice
Supportive leadership and a collaborative, welcoming team culture
Wide-ranging and engaging responsibilities beyond traditional reception duties
Potential for contract extension based on business needs
OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion.
We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.
Every application we receive is reviewed by a real person, never by AI.
If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen.
Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.
Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted.
We ask that all interested candidates please apply online and wait to hear from us.
Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years.
We look forward to providing you with a positive and respectful experience.

📌 Senior Medical Admin (New South Wales)
🏢 lotuspeople.com.au
📍 New South Wales