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DatacomGraduate Account Coordinator (Data Centres)Hybrid - Melbourne, Victoria, AustraliaOct 8, ****Start your career supporting the technology that keeps businesses runningAt Datacom, we connect people and technology to solve challenges, create opportunities, and build stronger communities.
With more than 6,200 people across our global offices, we are one of Australasia's largest IT services companies, delivering services across data centres, cloud, software engineering, customer operations, and managed services.We're looking for a motivated graduate to join our Data Centre team as an Account Coordinator.
This is an excellent opportunity to learn how customer relationships, commercial operations, and critical technology services come together behind the scenes.You'll work closely with customers and internal teams to help deliver an exceptional customer experience while building valuable business, commercial, and technology skills.What You'll Be DoingAs a Graduate Account Coordinator, you'll help support our customers throughout their journey with Datacom by:Coordinating customer requests and ensuring they are followed through to completion.Monitoring shared team inboxes and helping prioritise customer enquiries.Assisting with customer onboarding and offboarding activities.Supporting customer portal administration and account maintenance.Assisting with reporting, contract renewals, pricing reviews, and other commercial activities.Working with teams across Operations, Sales, Customer Success, and Service Delivery.Identifying opportunities to improve processes and enhance customer experience.Supporting compliance, security, and health and safety requirementsWhat You'll BringYou don't need previous data centre experience.
We're looking for curious graduates who are eager to learn and enjoy working with people.You might be studying or have recently completed a degree in:BusinessCommerceManagementMarketingCommunicationsInformation SystemsInformation TechnologyOr a related disciplineYou'll be successful if you have:Strong communication skills,



both written and verbal.Excellent organisation and time management skills.The ability to juggle multiple priorities.Strong problem-solving skills.Confidence working with a variety of stakeholders.Good Microsoft Office skills, including Outlook, Teams, Excel, and WordWhat you'll learnThis role offers exposure to:Customer relationship managementCommercial and contract administrationIT infrastructure and data centre operationsService delivery and operational processesEnterprise customer supportProfessional communication and business acumenYou'll receive mentoring, structured development opportunities, and hands-on experience working with some of Australasia's leading organisations.Early Careers at DatacomAs part of the Early Careers Programme, you'll have the added support of our dedicated Early Careers Team.
We'll be part of your journey for the first 12 months of your career.
Supporting you through Induction, mentoring, events and regularly offering you extra resources and opportunities to help grow your career and connect you with your wider peer group all while you embed in your current permanent role.Be an Australian or New Zealand Citizen.Be available to work full-time.Be able to commence work as soon as possible.Culture and BenefitsJoin a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact.
From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work.
Whether you're developing new skills, tackling complex challenges,



or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.Why you will love working here:Paid parental leave24/7 Employee Assistance Programme (DataCare)Ongoing learning, certifications, and career development opportunitiesAccess to industry-leading learning platforms and future skills trainingRecognition programmes that celebrate great workGreat employee discounts and financial wellbeing benefitsMeaningful work that makes a real impactEligibility criteria and conditions may apply to some benefits.DatacomCustomer focused values.
World-class capability.Datacom is Australasia's leading tech company, providing innovative IT solutions and services to help businesses navigate their digital journey and overcome complex challenges.IT Services and IT Consulting Professional Services58 Gaunt Street, Auckland, Auckland ****, NZ 55 Featherston Street, Wellington, WGN ****, NZ 67 Gloucester St, Christchurch, Canterbury ****, NZ 77 Vogel Street, Level 1, Dunedin, Otago ****, NZ 94 Bryce Street, Level 2, Hamilton, Waikato ****, NZ 143 Dalton St, Napier South, Hawke's Bay ****, NZ 190 Trafalgar Street, Level 1, Nelson, NSN ****, NZ 2 Devon Street E, Level 1, New Plymouth, Taranaki ****, NZ 8 Railway Rd, Fairy Springs, Bay of Plenty ****, NZ ***** Harington St, Tauranga, Bay of Plenty ****, NZ 118 Franklin St, Adelaide Central Business District, South Australia ****, AU 501 Ann St, Fortitude Valley, Queensland ****, AU Civic Quarter, 68 Northbourne Avenue, Level 12, Canberra, Australian Capital Territory ****, AU 697 Collins St, Docklands, Victoria ****, AU 1 Denison St, Level 31, North Sydney, New South Wales ****, AU 66 St Georges Terrace, Level 11, Perth CBD, Western Australia ****, AU ******* Woolcock St, Lot 2, West End, Queensland ****, AU 100 Smart Rd, Modbury, South Australia ****, AU 1 Sentral, Jalan Rakyat,, Level 3A, Kuala Lumpur Sentral, , Kuala Lumpur *****, MY 8 Eastwood Ave, Level 23F, IBM Plaza, Bagumbayan, Quezon City **** Metro Manila, PH
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📌 Graduate Data Centre Account Coordinator (Melbourne)
🏢 Datacom
📍 Melbourne