YesDrive Car Rentals is seeking a Rental Sales Agent to join our team in Tullamarine VIC ****.
This is a Casual position that plays a crucial role in driving revenue and customer satisfaction for our car rental operations.
As a Rental Sales Agent, you will be at the forefront of our business, engaging with customers to understand their rental needs and offering tailored vehicle solutions.
This role is essential to our success, as you will be responsible for converting inquiries into bookings whilst delivering exceptional customer service that builds brand loyalty and drives repeat business.What you'll be doingGreeting customers and conducting needs assessments to understand their rental requirements and budget constraintsPresenting vehicle options that match customer needs, highlighting features, benefits and pricing structuresProcessing rental agreements, collecting necessary documentation and completing booking procedures efficiently and accuratelyUpselling rental add-ons such as insurance upgrades, GPS navigation systems and additional driver options to maximise revenue opportunitiesAddressing customer questions and concerns about rental terms, vehicle specifications and company policies in a professional and knowledgeable mannerManaging both walk-in customers and telephone inquiries with equal professionalism and enthusiasmMaintaining accurate records of bookings, customer information and transaction details in our booking systemMeeting individual and team sales targets whilst maintaining high levels of customer satisfactionCollaborating with the branch team to ensure smooth vehicle handovers and returnsIdentifying opportunities to increase market share and suggest improvements to sales processesWhat we're looking forProven experience in a sales role, preferably within the automotive, rental,



hospitality or customer service industriesDemonstrated ability to meet or exceed sales targets and close deals effectivelyStrong communication and interpersonal skills with the ability to build rapport quickly with diverse customersExcellent organisational skills and attention to detail when processing transactions and documentationProficiency with computer systems and booking software, with the ability to learn new systems quicklyKnowledge of vehicle types, features and rental industry practices is beneficial but not essential, as training will be providedFlexible approach to working hours, including availability for shift work if requiredProfessional appearance and demeanour that reflects the Yes Drive brandProblem-solving mindset with the ability to handle customer concerns diplomaticallyWhat we offerAt YesDrive Car Rentals, we value our team members and offer a competitive remuneration package designed to reward performance and commitment.
Advantages include:Competitive base salary plus performance-based bonuses and commission opportunitiesStaff discounts on car rentals for personal useOngoing training and professional development opportunitiesClear pathways for career advancement within the organisationFriendly and supportive team environmentFlexible working arrangements where possibleA dynamic workplace culture that values customer satisfaction and team collaborationAbout usYes Drive Car Rentals is a leading car rental provider committed to delivering exceptional service and affordable vehicle solutions to our customers.
We pride ourselves on our customer-centric approach, competitive pricing and diverse fleet of well-maintained vehicles.
With multiple locations across Australia, we are a growing company that values our employees and invests in their development.
Our mission is to make car rental simple, accessible and hassle-free, and our team plays a vital role in achieving this goal every single day.Ready to join our team?
Apply now by submitting your resume and a brief cover letter outlining your sales experience and why you would be an excellent fit for Yes Drive Car Rentals.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Rental Sales Agent | Drive Revenue & Upsell Add-Ons (Melbourne)
🏢 Yes Drive Car rentals
📍 Melbourne