Desktop Support Officer(Part-Time) -Burnie, Tasmania, Australia

Desktop Support Officer(Part-Time) -Burnie, Tasmania, Australia

20 Oct
|
Axiom Technologies
|
Burnie

20 Oct

Axiom Technologies

Burnie

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
Please visit our website for more information about what we do atWe are looking for a capable resource to coordinate, ranging from straightforward activities to more complex plans.
This role will provide on-site/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.IT Skills and ExperienceDesired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools, installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities,including solid troubleshooting skills applicable to Windows, Apple,



and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressurePersonal Attributes:Excellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and highly detail-orientedStrong customer service ethic and great communication skills, both oral and writtenPassionate about delivering quality, no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge of:Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPC Laptop hardwarePC Laptop peripherals, including printersMobile devicesBasic knowledge of:Active DirectoryExchangeApple OSSCCMIT QualificationsAt least two of the following:PC Laptop OEM Maintenance CertificationCompTIA A+ CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) CertificationExperience in a similar role1 year of relevant experience.Freshers and IT Students are also Welcome.What next?
If you are looking for that next challenge
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📌 Desktop Support Officer(Part-Time) -Burnie, Tasmania, Australia
🏢 Axiom Technologies
📍 Burnie

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