Salary - £36,620Work Type - OnsiteJob Location - Penrith Newtongate Depot, Newtongsate Industrial Estate, Penrith, CA11 0ABRole Type - PermanentEmployment Type - Full TimeWorking Hours - 37.0 Hours per WeekJob PurposeTo support United Utilities (UU) Water Network to deliver against its regulatory targets and customer promises for leakage control.To be accountable for proactive and reactive leakage detection activities within District Meter Areas (DMAs) and Upstream within District Meter Zones (DMZs).
This will involve the deployment and assessment of appropriate leakage detection methodologies, depending upon the technical requirements of the area being assessed.Work in close liaison with the Network Maintenance Alliance (NMA) to ensure the timely and efficient repair and resolution of leakage issues as well as being accountable for proactive private leakage detection to resolution.Accountable for raising the correct repairs through to the NMA as well as supporting the NMA through the repair process to ensure that they are undertaken in a safe, customer focused, timely and cost effective manner.What You Will Be Doing:Carry out proactive and reactive leak detection activities across the network using a range of specialist techniques and technologies to identify and locate water losses.Investigate, manage and escalate leaks on both the water network and customer premises, raising repair work and supporting the resolution process through to completion.Analyse flow, pressure and water quality data to identify areas of concern, prioritise leakage activities and support network performance improvements.Work closely with repair, maintenance and network operations teams to minimise disruption,



reduce abortive excavations and support incident response activities.Complete risk assessments, red-lining activities and other operational tasks in line with company procedures, safety standards and regulatory requirements.Ensure all work is undertaken safely and effectively, maintaining compliance with health and safety policies, PPE requirements and vehicle standards.What We Are Looking For:Knowledge and experience in the operation of water networks and leakage detection techniquesAble to demonstrate the competency to work as part of a high performance team whilst having a proven record of achieving goals, objectives and scorecard measuresGCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skillsDemonstrable water network technical experience, including leakage detection and repairExcellent communication and interpersonal skillsEffective influencing and negotiation skillsStrong customer service focus and be able to resolve customer issuesThis role requires a full driving licenceWhat We Offer:A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidaysA competitive pension scheme with up to 14% employer contribution, 21% combined, and life coverUp to 7.5% performance-related bonus scheme,



as well as recognition awards for outstanding achievementsA comprehensive healthcare plan through our company-funded schemeMyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptionsBest DoctorsSalary FinanceWealth at Work coursesDeals and discountsEVolve Car SchemeEmployee Assistance PlanMental health first aidersShareBuyMORE Choices flexible benefitsEnhanced parental leave schemesAbout UU:United Utilities' (UU) purpose is to deliver outstanding water for a stronger, greener and healthier North West of England.
We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities.
Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.We've got a lot to offer.
You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.We rely on every employee to ensure our customers receive the best possible service, day in, day out.
In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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📌 Water Network Leakage Technician – Proactive Detection (Sydney)
🏢 United Utilities
📍 Sydney