Hazelmere, Western Australia ****, AustraliaCasual Temporary Entry LevelPosted 14 Oct ****DescriptionReception & Reservations Team MemberBanksia Tourist Park is a family-run tourist park and lifestyle village for over 55s, based in Hazelmere.
We offer onsite and short-stay accommodation, permanent sites and a welcoming community environment for our guests, residents and visitors.We are looking for a friendly, capable and reliable Reception and Reservations team member who enjoys helping people, working in a busy office environment and being part of a supportive team.As a family-run business, we value good service, teamwork and a positive attitude.
The right person will be welcomed, supported and made to feel part of the team while learning the role.The RoleImmediate startCasual role, with approximately ***** hours per week.
Hours may vary depending on the operational needs of the business.Available Monday to Sunday, including public holidays.Weekday shifts will vary depending on the operational needs of the businessWeekend shifts are usually *****am – 4.00pm, approximately every second or third weekendDutiesFront reception duties, including answering incoming calls, redirecting enquiries, managing correspondence and taking reservation bookingsMeet and greet guests, residents and clients in a warm and professional mannerLiaise with permanent residents, build rapport and help maintain a positive community atmosphereUse booking and office systems to manage reservations, enquiries,



guest communication through third-party booking gateways, daily administration and general office dutiesScanning, photocopying and electronic filingPerform ad-hoc office duties, assist with laundry as required, and help ensure the office, reception and shared areas are kept clean, organized and welcomingAbout YouPrevious reception, reservations, hospitality or administration experience is preferred, but full training in our booking systems will be providedExperience with Newbook or RMS is highly desirableGood computer skills and the ability to learn new systems quicklyProficiency in Microsoft Word or Excel is desirableExcellent phone skills, explicit communication and confidence dealing with guests, residents and people from different backgroundsWell organised, efficient and able to multitask with excellent attention to detailA current driver's licence is requiredWell-presented, courteous and professionalProactive, with a strong work ethic and initiativeA vibrant personality, friendly and helpful attitude, and positive energy to bring to the teamCurrent police clearance and the right to work in Australia are requiredWe OfferA friendly and inclusive work environmentA family-run workplace where you will be welcomed, valued and made to feel part of the teamTraining in our booking systems and ongoing support from an experienced teamFree onsite parkingThe opportunity to grow and develop professionally
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📌 Reception & Reservation Team Member (Western Australia)
🏢 Banksia Tourist Park
📍 Western Australia