Costa is Australia's leading grower, packer and marketer ofpremium-quality fresh fruit and vegetables.
People are at the heart of ourbusiness, and across our regions we employ a diverse workforce that helps usgrow and deliver fresh produce to customers in Australia and around the world.We have an opportunity for an experienced Pacific LabourManager to lead the day-to-day management of Costa's direct-hire workforceengaged through the Pacific Australia Labour Mobility (PALM) scheme across ourBerry operations.
Based in Corindi, NSW, this is a hands-on role withresponsibility for worker welfare and wellbeing, mobilisation, accommodation,transport and compliance.A key role supporting the safety, wellbeing andexperience of Costa's PALM workforceThe chance to lead and develop a committedWelfare and Wellbeing teamVaried work across worker support, operations,compliance and stakeholder managementOngoing learning and career development within aleading Australian horticultural businessAbout the roleReporting to the National Operations Manager, you willoversee the delivery of Costa's Berry PALM program.
You will work closely with key stakeholders to ensure arrangements are well coordinated andworkers receive welfare and wellbeing support.
Responsibilities include:Lead the day-to-day governance and coordinationof Costa's Berry PALM programCoach and support Welfare and Wellbeing Officersand build consistent practice across the regionsCoordinate worker arrivals, departures,transfers and redeployments with internal teams and service providersOversee worker welfare, wellbeing,accommodation,



transport and provider performanceManage critical incidents and sensitive workermattersPartner with Human Resources on performancematters, investigations and employee relations processesMaintain accurate records and reporting forregulatory requirements, audits and internal assuranceWhat you'll bringExperience managing a PALM, seasonal worker,labour mobility, employee welfare or comparable workforce programExperience leading sensitive employee matters,performance processes, investigations or critical incidentsA culturally responsive approach and the abilityto communicate across language and literacy differencesSound knowledge of compliance, reporting, auditevidence and record-keeping requirementsStrong relationship building skills and theability to work across operational and corporate teamsConfidence using Microsoft Office, trackers,reports and business systemsA current driver licence and the ability totravel between regional locationsA relevant tertiary qualification in human resources,employee relations, community services, social sciences, business or a relateddiscipline will be well regarded.
First aid, mental health awareness, workplace investigation or incident management training is also desirable, with a willingness to attain relevant training where required.Other informationThis is a multi-region role requiring travel across Costa'sBerry locations.
Flexibility is also required to support worker arrivals,seasonal demands and urgent matters outside standard business hours, includingweekends and public holidays.Closing Date: Thursday, 12 November ****
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📌 Pacific Labour Manager (Coffs Harbour)
🏢 Costa Group
📍 Coffs Harbour