Lead and grow our trans-Tasman NetSuite Account Management teamDrive expansion and growth across our NetSuite customer base, alongside retention and renewalsA dedicated sales leadership seat in a growth-focused teamAt Fusion5, we help businesses go beyond with technology.
We're a trans-Tasman technology transformation partner bringing together business applications, AI, cloud and security to deliver connected solutions for our customers' unique needs.
Going beyond is how we show up for our customers, and it's how we back our people too.
Here you'll find the trust to lead, the support to stretch yourself and a team that wants to see you win.
If you're looking for a great place to grow your career, and to grow a business alongside it, this is it.We're looking for a Manager to lead our ANZ NetSuite Account Management team in Sydney or Melbourne.
This is a dedicated sales leadership role focused on growing revenue across our installed customer base, for someone who loves chasing new opportunities as much as building people - you'll set the priorities, coach a team of Account Managers to find and win expansion opportunities, and help our customers get more value from NetSuite and Fusion5.What you'll be doingThis is your chance to shape how we grow our NetSuite customer base across Australia and New Zealand.
You'll lead a team of six Account Managers, turn our account management and NetSuite tiering strategy into clear growth priorities, and support your team on the opportunities that matter most.
Working hand in hand with Sales, Consulting, Managed Services and Delivery, you'll drive expansion revenue, protect recurring revenue and build a high-performing, growth-focused sales culture.Leading the ANZ NetSuite Account Management team to deliver expansion, revenue and growth targets, alongside retention and renewalsIdentifying and shaping cross-sell,



upsell and expansion opportunities across Fusion5's solutions, services and managed servicesCoaching and developing a high-performing team of curious, commercially astute Account Managers who actively hunt for recent opportunities within their accountsGuiding your team's strategic account planning for priority customers, with clear growth objectives, pipeline targets, stakeholder engagement and success measuresOwning pipeline health, forecast accuracy, CRM discipline and portfolio governance across the NetSuite baseTranslating Fusion5's account management, NetSuite tiering and Workday strategies into clear priorities, plans and operating rhythmsBuilding trusted executive relationships with CFOs, CIOs, COOs and other senior customer stakeholders, and acting as an escalation point for complex or at-risk accountsDriving proactive renewal management, spotting churn risk early and putting remediation plans in place well ahead of renewal datesPartnering with Sales, Consulting, Managed Services, Delivery, Finance and Marketing, and bringing portfolio insights and recommendations to NetSuite and ANZ leadershipWhat you bringYou're a commercially driven sales leader who sees every customer as a growth opportunity.
You know strong relationships open the door, but it's finding and winning new opportunities that drives results.
You bring discipline to account planning and forecasting, and you love helping your team do their best work.




You'll also have:8+ years in sales or account management roles, ideally with a new business sales background, and progressive leadership responsibilityA strong track record of leading, coaching and developing sales or account management teams focused on expansion and growthProven success driving expansion revenue through cross-sell and upsell within an existing customer base, alongside retention and renewalsExperience with NetSuite, enterprise business applications, technology services or a comparable complex solution environmentStrong executive stakeholder relationships and the confidence to lead complex negotiations with multiple decision-makersSound commercial judgment across pricing, deal quality, contract governance and value-based sellingConfident use of CRM, account planning, forecasting and governance processesA data-driven approach to spotting growth opportunities, trends and risks across a portfolioA deep understanding of IT services and managed servicesA tertiary qualification in Business, Commerce, Marketing, Information Systems or a related field, or equivalent experienceWhat's in it for you?
"Go Beyond" isn't a marketing line at Fusion5, it's the standard we hold ourselves to.
It reflects a convergence of solutions, services, and capabilities that enables customers to realise their business vision, with AI as a strategic lever for transformation.
Alongside this, we offer a strong set of values and benefits that reflect how we work and what we stand for.Collaborative, supportive culture where people enjoy working togetherFlexible work arrangements and a real focus on work-life balanceBirthday leave, volunteer days, and regular social eventsClear development pathways and opportunities to grow with the practiceWe're committed to helping our people learn, grow and thrive.
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📌 Manager - Netsuite Account Management (Sydney)
🏢 Fusion5
📍 Sydney