We're looking for an organised, customer-focused and commercially minded Account Coordinator to join our growing Industrial business based in our Pinkenba office (Queensland).
If you enjoy working closely with sales teams, coordinating multiple priorities, building great customer relationships and helping drive business growth, this could be an excellent development opportunity.This role is much more than administration.The Account Coordinator plays a critical role in enabling our Business Development Managers, Category Managers and Sales Managers to spend more time with customers and less time on administration.
Through proactive coordination, customer support and sales administration, you'll help drive pipeline progression, improve customer experience and contribute directly to sales outcomes.You'll be at the centre of the action, working across Sales, Service Delivery, Valuations, Marketing and Finance to help deliver an exceptional customer experience from chance through to delivery.Success in this role will be measured by your ability to support sales execution, enhance the customer experience, maintain operational excellence and help the Industrial team achieve its growth objectives.What you'll be doingPreparing proposals, tenders, presentations and customer documentationCoordinating contracts, signatures, onboarding and account setupFollowing up customer enquiries, quotations and sales opportunitiesManaging customer information and maintaining CRM accuracySupporting the progression of opportunities through the sales pipeline by coordinating internal stakeholders,



customer communications and required documentationWorking closely with customersSupporting customer onboarding activitiesCoordinating information flow between Sales and Service Delivery teamsResponding to customer enquiries and ensuring timely follow-upHelping create a seamless customer experienceKeeping the team organisedMaintaining pipeline and CRM accuracy to support forecasting, opportunity management and sales performance reporting.Producing sales reports and supporting pipeline reviewsCoordinating meetings, customer visits and industry eventsTracking actions and ensuring follow-through across the teamDriving continuous improvementIdentifying smarter ways of workingSupporting consistent national processes and standardsHelping improve efficiency across the Industrial sales functionWhat we're looking forYou may currently be working as a:Customer Service SpecialistBusiness Support OfficerWe're looking for someone who enjoys helping others succeed and thrives in a fast-paced workplace.You'll bringStrong customer service and relationship-building skillsExcellent organisation and attention to detailThe ability to juggle multiple priorities and stakeholdersStrong written and verbal communication skillsConfidence using Microsoft Office applicationsExperience in sales support, customer service, administration or account coordinationAn interest in Industrial, Equipment, Construction, Transport, Fleet, Mining or related industries.Bonus points if you haveExposure to Industrial, Automotive, Equipment, Auction or Remarketing industriesExperience supporting field-based sales teamsExperience using Salesforce, SAP or similar systemsWhy apply?
This is a fantastic prospect to:Join a growing national Industrial businessWork closely with experienced sales leaders and BDMsBuild your commercial and customer-management capabilityGain exposure to complex sales processes and major customersDevelop your career within Cox Automotive and ManheimIf you're looking for an opportunity to broaden your experience, build your commercial capability and play an important role in a high-performing team, we'd love to hear from you.
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📌 Account Coordinator - Qld (Brisbane)
🏢 Cox Automotive
📍 Brisbane