Service Advisor - Chery, Sea-Doo and Can-AmAs a Service Consultant, you will be the key link between our customers and our Service Department.
You will be responsible for managing the customer journey, accurately identifying their needs, communicating repair and maintenance requirements, and ensuring every customer receives qualified and transparent service.
Working across Chery, Sea-Doo and Can-Am, no two days will be the same.
You will deal with a diverse range of customers, vehicles and watercraft while working closely with technicians, parts and management to ensure the workshop operates efficiently.Key responsibilitiesGreet customers and provide a professional and welcoming service experienceBook vehicles and Sea-Doo watercraft into the workshopConduct customer consultations and accurately document concerns and requirementsPrepare accurate repair orders and job cardsLiaise with technicians to understand diagnosis, repairs and additional work requiredPrepare and present repair estimates and quotations to customersObtain customer authorisation for additional repairsMaintain regular communication with customers throughout the repair processProvide customers with clear updates regarding job progress,



costs and completion timesCoordinate watercraft pick-up and deliveryAbout youPrevious experience as a Service Advisor, Service Consultant or similar customer-facing automotive roleStrong automotive technical knowledge and the ability to communicate technical information clearlyExcellent communication and interpersonal skillsStrong attention to detail and administration skillsThe ability to manage multiple customers and jobs in a fast-paced environmentA professional presentation and positive attitudeStrong computer and dealership management system skillsThe ability to build robust and lasting customer relationshipsExcellent time-management and organisational skillsAbout usJoin a growing automotive and powersports business representing three exciting brands — Chery, Sea-Doo and Can-Am.The opportunity to represent the exciting Chery, Sea-Doo and Can-Am brandsA supportive and professional Aftersales teamA quick-paced and varied working environmentOngoing product and manufacturer trainingCareer development opportunities within the dealershipCompetitive salary and performance-based incentivesA modern and professional working environmentThe opportunity to work across both automotive and powersportsA team culture focused on customer satisfaction and continuous improvement
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📌 Service Adviser - Chery, Sea-Doo And Can-Am (New South Wales)
🏢 Chery Northern Beaches
📍 New South Wales