Love making someone's day with great service?
At Panthers, exceptional service starts with you.
Join our team and help make every visit welcoming, positive and memorable.The OpportunityAs a Customer Service Attendant at Port Macquarie Panthers, you'll play an important role in creating a welcoming and enjoyable experience for our members and guests.
Working across a variety of areas including bar, café, gaming, functions and events, you'll deliver exceptional service while assisting with food and beverage service, cash handling and day-to-day venue operations.
This is a great prospect for a friendly and energetic team player who enjoys variety, thrives in a busy hospitality environment and takes pride in creating positive customer experiences.What You'll Be DoingDelivering exceptional customer service to members and guestsProcessing POS transactions and cash handlingProviding bar and café service, including barista duties, food preparation and meal serviceCompleting stock replenishment and glass collectionPerforming gaming duties, including cash desk, TAB and KenoAssisting with functions and eventsMaintaining high standards of cleanliness and presentationSupporting general operations and working flexibly across different areas and shifts as required.About YouYou are someone who is friendly, motivated and enjoys creating positive experiences for others.
You'll also bring:Excellent communication and customer service skillsA positive, proactive attitude and willingness to learnConfidence working independently and alongside othersThe ability to remain calm, adaptable and solutions-focused in a busy environment;Professional presentation and groomingCurrent RSA and RCG or willingness to obtainConfidence handling cash accuratelyBasic computer skillsWhy you'll love working with usAt Panthers, our PRIDE values shape everything we do.




We take pride in being Professional in our approach, treating everyone with Respect, inspiring one another to grow and succeed, remaining Dedicated to our members, guests and community, and striving to deliver Exceptional experiences every day.
We know our people are the key to our success.
That's why we're committed to creating a workplace where you'll feel supported, recognised and empowered to grow your skills, build your career and make a meaningful contribution.As Part Of The Panthers Team, You'll Enjoy40% discount at all Panthers-owned food outlets and free post-mix while on shift20% discount on Panthers merchandise and the pride of being part of a Premiership-winning teamEnjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers.Reward and recognition programs that celebrate outstanding contributionsWellbeing Leave for PT/FT employeesPurchased Annual Leave for eligible PT/FT employees to enjoy greater work-life flexibilityStaff social events and opportunities to connect with your teammatesFree onsite parkingAbout UsPanthers Port Macquarie is ideally located in the heart of Port Macquarie, overlooking the beautiful Hastings River.
Our Club boasts two restaurants, a café, two bars and ten meeting, event and function spaces, as well as one of the region's largest indoor entertainment venues and a dedicated family-friendly outdoor area.
As part of the Panthers Group, we are strongly focused on our members, their guests and the wider community, proudly supporting local charities, sporting organisations and community initiatives.
While Panthers has continued to grow, our priority remains delivering an exceptional customer experience and providing a welcoming place for the Port Macquarie community to play, eat, drink and meet.
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📌 Customer Service Attendant Part Time (Port Macquarie)
🏢 Panthers Group
📍 Port Macquarie