We are a long term established (25years) Chiropractic & Wellness clinic based in Carlton North.
$35 ph + super weekdays (neg for experienced applicant)Looking for a driven and career focussed individual who has a genuine interest in healthcare to join our friendly & energetic team.Casual or part-time depending on best fit for your circumstances.Min.
2 shifts per week (15hrs +) with scope for more hours if desired.Must be available:Tuesdays & Thursdays (7hr shifts between 7am - 9.30pm)Saturdays (7am - 3pm fortnightly).
Extra shifts will also be avail Mon & Wed.The successful applicant will be highly organised, neatly-presented, mature and with a bright, caring nature and excellent communication skills.Previous experience in a similar position is preferred or studying in similar field.Receptionist/Admin Assistant Responsibilities:Greeting and welcoming patients upon arrival - building genuine relationship with patients.Answering phone calls, responding to e-mails, scheduling appointments, and recalling patients.Taking payments & balancing daily takings with accuracy.Ensuring procedures for Health Funds, TAC, EPC & DVA patientsEnsuring the Practitioners Calendars are booked efficiently.Collecting and recording patients' personal and medical information.Verifying payment methods, including patients' health insurance coverage.Tracking and ordering inventory/supplements.Preparing treatment rooms prior to appointments and maintaining general cleanliness - ensuring that the waiting area and clinic remains in excellent condition at all times.Ensuring the safety, compliance, patient confidentiality and procedures are followed at all times.Requirements:Highly proficient in Microsoft Office, Excel and CRM based systems (we use Prac Suite).
Excellent verbal and written communication skills & able to work in fast paced environment.Be extremely organised & diligent in booking patient appointments and ongoing care schedules.Able to understand the ordering & follow up process of patient tests (microbiome, DNA, mthfr),



X-rays etcStrong interpersonal and organisational skills & skilled presentation.Able to work early morning, late evenings and weekends.Current Driver Licence, Own Car, WWC check & Police CheckWilling to work at short notice to support the team on shift cover where needed.1year administrative experience, preferred within a healthcare or wellness setting or similar.MUST have current Drivers Licence and own car.You're the right person if:You're a team player - we value our close - knit team and support each other.Must bring positive energy to the team & take pride in your work.Value Health and genuinely understand why what we do matters.Strong communicator - comfortable with warm conversations with patients, practitioners & team.You treat the clinic as if it was your own business and ensure smooth day to day operations, positive and welcoming experience.Our Values:Our patients range from long term & new families to high profile professional sporting personalities & individuals - we have a strong relationship with all of our patients and treat them each with value, respect & the highest level of service, care & confidentiality.We focus on delivering quality patient care and service at a highly professional standard.We work together as a team & support one another.
Patients often see more than one practitioner in our clinic across various modalities ie.
we provide a wellness hub.We encourage initiative, learning & development and support career progression.Other Perks:Comprehensive on the job training & support with systems & software.Ongoing mentoring, education and development.Career progression & opportunities including pathway to Clinic Manager roles or Chiropractor if studying Chiropractic.Discounts on all services Chiropractic treatments, Massage, Kinesiology, Counselling, Sauna & Supplements etc.Opportunity to develop your skills within a growing clinic.Pls kindly note this is not a casual holiday job.
There is an expectation of longer term tenure (2years min) and we will support you in your career with continuous training & Support.
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📌 Chiropractic Associate - Receptionist (Melbourne)
🏢 True Health Solutions
📍 Melbourne