Great benefits and remuneration - Base + car allowance + 12.5% superannuationLead and develop a high-performing field service teamWork with industry-leading technology and innovative solutionsAt KONE, we bring buildings to life.Look around and you'll see KONE in buildings everywhere.
Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.Our work will take you in different directions.We're looking for a Field Service Manager to join our service team in Melbourne.In this leadership role, you'll be responsible for coordinating and supporting our field technicians, ensuring service excellence, operational efficiency, and an outstanding customer experience.What will you be doing?
Leading, coaching, and developing a team of field technicians to achieve high performance and engagementPlanning and coordinating maintenance and repair activities to ensure efficient service deliveryManaging scheduling, administration, and operational processes to support daily business activitiesMonitoring inventory and materials to ensure jobs are completed effectively and on timeBuilding and maintaining strong customer relationships through regular site visits and engagementDriving a culture of safety, quality, and continuous improvementContributing to customer satisfaction and helping to deliver exceptional service outcomesWhat are we looking for?
Experience coordinating people, projects, or operations in a fast-paced environmentStrong leadership potential with the ability to motivate and develop othersExcellent communication and relationship-building skillsProven ability to manage multiple priorities and adapt to changing business needsA customer-focused mindset and commitment to delivering positive outcomesStrong commitment to workplace safety and quality standardsCurrent driver's licenceThere's so much more to KONE than you may realise.Enjoy career progression opportunities within a global organisationAccess to industry-leading training, learning,



and development programsThe opportunity to make a genuine impact on customers, communities, and the future of urban mobilityAt KONE, you'll find more than a career opportunity.
You'll join a supportive team that values safety, innovation, and growth, while helping shape smarter, more sustainable cities for future generations.Please note: Applicants must be Australian or New Zealand citizens, or hold Australian permanent residency, to be considered for this position.This position is being sourced directly by KONE.
We respectfully request no agency approaches.Unlock job insightsHirer responsiveness Salary match Number of applicantsWe are one of the global leaders in the elevator(lift) and escalator industry.
Founded in ****, we have been committed to understanding the needs of our customers for over a century.
We provide innovative and eco-efficient solutions for elevators, escalators and automatic building doors.Our objective is to offer the best People Flow® experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanising environment.Source: This is an extract from the company's own website.We are one of the global leaders in the elevator(lift) and escalator industry.
Founded in ****, we have been committed to understanding the needs of our customers for over a century.
We provide innovative and eco-efficient solutions for elevators, escalators and automatic building doors.Our objective is to offer the best People Flow® experience by developing and delivering solutions that enable people to move smoothly, safely, comfortably and without waiting in buildings in an increasingly urbanising setting.Source: This is an extract from the company's own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.Researching careers?
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📌 Melbourne Field Service Manager: Lead Tech Teams
🏢 KONE Elevators
📍 Melbourne