Preston, Melbourne (4 days Onsite / 1 day WFH)176 Working Days (~6 Months)Pharmaceutical / Retail / eCommerce / Healthcare experienceAbout the OpportunityWe are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing Digital & eCommerce team within an enterprise Pharmaceutical / Healthcare company.
In this role, you will lead an internal backend development squad delivering crucial current B2B eCommerce capabilities within a modern, headless technology stack.You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.Key ResponsibilitiesAgile Facilitation: Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability.Dependency & Delivery Management: Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal.Backlog & Flow Optimization: Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking.Impediment Removal & Risk Management: Proactively unblock the team, resolve conflicts,



and elevate risks early to maintain high delivery confidence against strict target deployment dates.Delivery Transparency: Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness.Team Coaching: Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability.Key Requirements & Selection CriteriaAgile Experience: Proven senior level experience as a Scrum Master within complex, cross-functional tech environments.E-Commerce / Digital Expertise: Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations.Dependency Orchestration: Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules.Tooling: Proficiency in Jira, Azure DevOps, Confluence, or equivalent Agile management suites.Domain Knowledge (Highly Advantageous): Background in Pharmaceutical, Retail, Healthcare, or eCommerce sectors is strongly preferred.Certifications (Desirable): PSM I/II, CSM, or equivalent formal Agile certifications.Soft Skills: A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments.Please note: A standard National Police Check will be required for the successful candidate.
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📌 Scrum Master (Melbourne)
🏢 Redwolf + Rosch
📍 Melbourne